Position: SAP Manager CRM & ECC

Location: Santa Clara, CA***Day 1 Onsite***

Duration: 1 Years

Minimum 10+ Years of Expr

Must have Skills: SAP CRM and ECC

Job Title: Non-Technical Project Manager SAP CRM & ECC

Job Summary

We are seeking a results-driven Non-Technical Project Manager with demonstrated experience in SAP CRM and ECC to lead cross-functional initiatives that support business transformation and operational excellence. This role is pivotal in managing project lifecycles, ensuring alignment with business objectives, and facilitating collaboration across global teams.

Key Responsibilities

Lead end-to-end project management for initiatives involving SAP CRM and ECC modules, including planning, execution, and delivery.

Collaborate with business stakeholders to gather requirements, define scope, and align project goals with strategic objectives.

Coordinate with functional analysts, developers, and business process owners to ensure seamless integration across SAP modules (CRM, ECC, SD, FI/CO, MM).

Manage project timelines, budgets, and resource allocations using tools such as MS Project, Smartsheet, and JIRA.

Facilitate cross-functional team meetings, status updates, and stakeholder communications.

Oversee documentation efforts including business process flows, training materials, and test scripts.

Support UAT planning and execution, including test script development, defect tracking, and resolution.

Ensure compliance with internal governance, legal, and IBC requirements throughout the project lifecycle.

Drive change management and user adoption strategies in collaboration with business units.

Monitor project risks and develop mitigation strategies to ensure successful outcomes.

Required Qualifications

Bachelor's degree in business administration, Project Management, or related field.

8+ years of experience in project/program management, with a focus on SAP CRM and ECC environments.

Strong understanding of SAP CRM modules (Sales, Service, Marketing) and ECC integration points.

Experience in managing cutover activities, data conversion, and post-go-live support.

Familiarity with Agile and Waterfall methodologies.

Excellent communication, stakeholder management, and organizational skills.

Preferred Qualifications

PMP or equivalent project management certification.

Experience in semiconductor, manufacturing, or high-tech industries.

Knowledge of SAP Fiori apps, MPP, and custom SharePoint appl