Experience Requirements:

- Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

- Ability to work in a 24/7 operations environment.

- Moderate experience with one or more of the following: Utilization of SAA/GAAs as source documentation for network configuration.

- Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

- Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

- Currently possess an active Secret security clearance.

- Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

- High school diploma and 1-4 years of experience.

Essential Requirements: US Citizenship is required. Active Secret

.Job Duties
Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

- Create and update tickets utilizing ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

- Monitor network events and element management failures in real-time on a 24x7x365 basis.

- Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

- Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

- Remotely access and de-access customers into the IP/SATCOM networks

- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

- Verify equipment is operating in the baseline configuration.

- Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).