SCADA Organizational Change Management (OCM) Senior Analyst

We are looking for a Senior OCM Analyst to support the post-implementation phase of a major SCADA platform transition within a utility environment.

The ideal candidate will have strong organizational change management, utility operations, SCADA/EMS, and NERC experience. This person will help drive adoption, improve processes, manage post-go-live issues, and establish the future-state operating model.

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Location: Remote

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·  7+ years of experience in OCM, business transformation, or operational consulting.

·  Strong experience working in the utility/energy industry.

·  Experience working in a NERC-regulated utility environment.

·  Understanding of NERC reliability standards and NERC CIP requirements.

·  Experience with SCADA, EMS, control-room operations, or grid operations.

·  Experience leading OCM activities including:

• Stakeholder engagement
• Change impact assessments
• Communications
• Training
• Adoption and readiness assessments

·  Experience assessing current-state processes and developing future-state operating models.

·  Strong workshop facilitation, communication, documentation, and presentation skills.

·  Ability to manage multiple workstreams in a complex organization.

·  Ability to pass required background and utility/government security screening.

Preferred Qualifications

• Direct experience with SCADA implementation, modernization, or post-implementation optimization.
• Experience with government-owned, municipal, or public power utilities.
• Prosci/ADKAR, CCMP, or similar change management certification.
• Consulting experience supporting utility technology transformation programs.

Organizational Change Management

• Lead OCM activities to drive adoption of the new SCADA platform.
• Develop stakeholder, change impact, readiness, communication, and adoption plans.
• Conduct workshops and training sessions.
• Identify resistance and develop targeted change strategies.

Process & Operating Model Transformation

• Assess current SCADA and operational processes.
• Identify gaps between current processes and the new platform.
• Develop future-state processes, workflows, SOPs, and operating models.
• Partner with operations, engineering, and compliance teams to ensure alignment with NERC and internal requirements.

Post-Implementation Issue Management

• Track and manage post-go-live adoption and process issues.
• Maintain an issue log and prioritize issues based on operational risk.
• Coordinate with business and technical teams to drive resolution.
• Identify adoption risks and develop mitigation plans.

Documentation & Reporting

• Create process maps, SOPs, operating model documentation, and transition plans.
• Develop KPIs to measure adoption, compliance, and operational effectiveness.
• Track progress and provide regular updates to leadership.
• Maintain documentation to support knowledge transfer and long-term sustainability.

Communications

• Develop and manage stakeholder communication plans.
• Communicate changes clearly to executives, operations teams, and business partners.
• Ensure consistent messaging and timely communication across stakeholder