Scheduling Supervisor

JOB DUTIES /KNOWLEDGEArrange/organize schedules for clients and patients in line with healthcare plans, needs of the patient, and availability of the healthcare professional that will care for the patient.Create daily schedules for home care nurses & therapistFile patient information, answer telephone callsMaintain and update all computerized appointment schedules on a regular basisAddress all client questions and issues completely and efficientlyRun reports to monitor field staff productivity, missed visits, schedule, etc.Data enters clinical notes into EMR for visits performed by clinical vendorsTrain and Manage scheduling coordinatorsTracks submission of all paper documentation from field staff and informs Clinical Manager if not received within prescribed time frameScans incoming paper documentation into the patients record.Communicates effectively to other professionals within the agency and the patient’s physician and vendorsTreats patients with dignity and respect and maintains a non-discrimination policyCollaborates with clinical and business staff, other agency departments and outside agencies to assist in achieving agency goalsAssists in the performance of aide Exception Audits and resolution of Conflict Reports as directed by the Administrator.Adheres to the agency’s Code of ConductPerforms other related duties as assigned.QUALIFICATIONSHigh School graduateMinimum of 5 years of scheduling experience in a Certified Home Health Agency (CHHA), specifically scheduling nurses and therapists.HCHB experienced preferredSupervising experience preferredProficient in Microsoft Word and ExcelExcellent verbal and written communication skillsJob Type: Full-timeAbility to Commute:Flushing, NY 11354 (Required)Work Location: In personMonday- FridayPay: $62,400.00 - $72,800.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance