Scientific Business Analyst

About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions. Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting. Working at Sapio At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of. We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love. As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference. We’re proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions.What you'll be doingInterpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs)Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagramsIdentify customers key success criteria and ensure they are tracked and measured within the solutionMaintain a thorough understanding of the Sapio Sciences product portfolio and how it is configuredEffectively provide end user training on customized solution to show how the implementation met customer's goalBe able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experimentEffectively document, communicate (oral and written) and explain technical materialPerform root cause analysis, uncover critical business requirements, and facilitate solution deliveryExpected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervisionLiaise with the product to ensure new customer driven feature requirements are capturedBecome our customer’s trusted technical partner, regularly review their deployment to ensure successful leverage our full product and service portfolioWork closely with the Sapio Sciences US team to establish scalable processes and working methodsMeticulously manage all BA related deployment services documentationAs needed, assist in testing sprint deliverables to ensure they meet requirementsRequirements Previous experience with LIMS or ELN softwareLife Sciences experience working within a Lab (preferably introducing new IT solutions)A BS/BA degree or equivalent in Life Science (e.g. molecular biology, chemistry)Qualified in lean Six SigmaWorking knowledge and experience with JIRA and ConfluenceSubstantial experience of effectively managing external stakeholders including strong communication skills and ability to build working relationships at all levelsExperience leading external client workshops, documenting business needs and outcomesProven organizational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detailStrong analytical, problem solving, interviewing, data analysis and fact-finding skillsExcellent listening and presentation skillsOur People At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE:- Embrace the future- Make a difference- Be true partners- Remember why we’re here- Act with empathy- Commit to transparency- Excel in quality These values shape how we work, how we grow, and how we deliver impact for our clients every day. Reasonable Adjustments We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence. Diversity, Equity & Inclusion We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.