Scrum Master/Agile Delivery Manager

ResponsibilitiesPrimarily supporting as Scrum of Scrum Master for Platform Engineering, Platform Data, Platform Connectivity, and Monitoring but directly coordinating dependencies with ServiceNow CMDB and other product teams.Coaching for all Cloud & Edge scrum masters.Have expertise in AI to augment all agile processes with Copilot agents and shared prompts for team to use.Also, might need to help in strategic cross-platform workshops, including architecture and product alignment initiatives that require coordination among product owners, architects, engineering leads, and platform stakeholders. Supports preparation activities such as workshop agendas, stakeholder alignment, expectation surveys, and collaborative planning sessions, enabling faster decision-making and consensus-building.Lead Agile ceremonies (daily stand-ups, sprint reviews, retrospectives, backlog grooming)Maintain sprint plans, velocity tracking, and capacity forecasts on Azure DevOpsProvide clear and proactive communication of project progress, risks, issues, and blockersManage cross-team dependencies, timelines, and deliverablesDevelop and maintain project artifacts (roadmaps, RAID logs, status reports), partnering with Data Product ManagerPartner with Data Product Manager and Business Leads to ensure alignment on priorities and scopeFacilitate collaboration across engineering, data, product, and business teamsDrive accountability, transparency, and continuous improvement within the teamEnsure delivery readiness and support leadership with executive-level updates.Skills Must haveMinimum experience required (years): 8+ years of hands-on Scrum Master experience, with at least 5+ years additionally managing projects, timelines, risks, and cross-functional/Leadership communication.Readiness to align working hours with EST timezoneProven Scrum Master experience running Agile ceremonies and removing impedimentsStrong project management skills (risk tracking, logs, schedules, dependencies)Excellent communication skills with leadership-level reportingAbility to synthesize delivery status, risks, and mitigation plansExperience working with cross-functional technical and business teamsFamiliarity with Azure DevOps.Project Management or Agile related Certification (CSM, PMI-ACP, PMP)Nice to haveExperience in data, analytics, or AI/ML projectsAbility to support change management and stakeholder alignment