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Secretary (Office Automation)

In Arizona United States

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Secretary (Office Automation)   

JOB TITLE:

Secretary (Office Automation)

JOB TYPE:

Full-time

JOB LOCATION:

Phoenix Arizona United States

JOB DESCRIPTION:

Duties

WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.
jobs.
irs.
gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Office of Program and Business Solutions, Headquarters

The following are the duties of this position at the full working level.
If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.


- Exercises exclusive control over the manager's calendar, with authority for commitments of time.
Screens all calls and visitors, answering most questions and completing most business in an authoritative and accurate manner based on knowledge of the manager's views and an awareness of all matters in which he/she is currently involved.


  • Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc.
    , for significant potential effect on the manager's objectives as well as for general interests and informal objectives of the manager.
    Alerts the manager of areas of potential impact and arranges for any necessary follow-up technical review by appropriate segments of the organization.

  • Identifies trends that may have a significant effect on, for example, operations, administrative practices, communications, etc.
    Suggests possible courses of action to take when trends indicate actual or potential problem areas.
    Recommends functional component or individual best suited to provide follow-up action.

  • Personally handles to completion a wide variety of administrative projects, performing necessary coordination, making contacts, obtaining comments from management officials concerned, and preparing correspondence.
    Reviews agenda items for executive conferences, assembles digests, consolidates comments from management officials, and summarizes material for use by the manager for participation in these conferences.

  • Edits and offers a critical analysis on internal management documents, pointing out aspects such as lack of clarity, and follows-up with the action official for review and possible correction and resubmission.

Requirements

Conditions of Employment

  • Must be a U.
    S.
    Citizen or National and provide proof of U.
    S.
    Citizenship.
    (Birth certificate showing birth in the U.
    S; Unexpired U.
    S.
    Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.
    S.
    Citizen (Form FS-240))
  • Undergo a review of prior performance/conduct and an income tax verification.
    Refer to \"Get Your Tax Record\" at http://www.
    irs.
    gov/(https://www.
    irs.
    gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions.
    If you are not in compliance, you will be determined unsuitable for employment with IRS.
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
    Federal law requires verification of the identity and employment eligibility of all new hires in the U.
    S.
    These documents must be unexpired original or certified copies.
  • The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
    In accordance with 5 U.
    S.
    Code 9202(c)
    and 5 C.
    F.
    R 920.
    201
    certain positions are exempt from the provisions of the Fair Chance to Compete Act.
    Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.
    gov.
    To learn more, please visit our page at: Treasury.
    gov/fairchanceact.

Qualifications

Federal experience is not required.
The experience may have been gained in the public sector, private sector or Volunteer Service.
One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.


You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: To be eligible for this position at this grade level, you must meet the basic requirements below.
You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-09) in the Federal government.
Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance.
You may have gained this experience in a full-time secretary, management assistant, personnel assistant, legal assistant position, and other similar positions where you work in a large organization subdivided into several subordinate levels, where formal policies, procedures, and reporting requirements are necessary.


AND

You must meet the following special requirements: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate.
Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency.
Performance test results and certificates of proficiency are acceptable for 3 years.
Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test.


For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.
An official transcript will be required if you are selected.


A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.
S.
Department of Education.
For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.


FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.
S.
education program.
It is your responsibility to provide such evidence when applying.
Click here for Foreign Education Credentialing instructions.

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • We may select from this announcement or any other source to fill one or more vacancies.
    Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed.
    The range will be adjusted for selected duty location.
    General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a non-bargaining unit position.
  • Tour of Duty: Day Shift: Start and Stop times between 6:00 a.
    m.
    and 6:00 p.
    m.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Relocation expenses - No
  • Obtain and use a Government-issued charge card for business-related travel.
  • Sign a mobility agreement.
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework.
    Employees must meet and sustain IRS telework eligibility requirements (e.
    g.
    , reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program.
    Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
    As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

Though many locations may be listed, you will be limited to a maximum of 6 location choices.
Please consider each location carefully when applying.
If you are selected for a position at one of your location selections, that location will become your official post of duty.

  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents.
Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a \"not qualified\" determination.


Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Adaptability
  • Conscientiousness
  • Customer Service (Clerical/Technical)
  • Integrity/Honesty
  • Interpersonal Skills
  • Listening
  • Manages and Organizes Information.
  • Reading
  • Teamwork


Category rating will be used to rank and select eligible candidates.
If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position.
Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.


Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order.
We will not reimburse costs related to the interview such as travel to and from the interview site.


Veterans' preference is applied after applicants are assessed.
Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher).
Remaining preference eligibles are placed above non-preference eligibles within their assigned category.


If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category \"CAT C\" to be rated as \"well qualified\" to receive special selection priority.

  • Benefits

    A career with the U.
    S.
    government provides employees with a comprehensive benefits package.
    As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
    Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
    Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits.
    Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
    You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required and must be provided with your application.
    All application materials, including transcripts, must be in English.

    • Resume - Your resume MUST contain dates of employment (i.
      e.
      , month/year to month/year or present).
      To ensure you receive full credit for relevant experience, include the hours worked per week.
      We recommend that your resume not exceed 5 pages.
      If including Federal service experience, you MUST provide the pay plan, series, and grade, i.
      e.
      , GS-0301-09.
      If the pay plan, series, and grade are not provided, it may result in an ineligible determination.

      Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content.
      If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position.
      (Cover letters are optional.
      ) Please view Resume Tips.

      It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
    • Online Application - Questionnaire
    • Education - See Education Section above
    • Registration/License (if applicable) - active, current registration/license
    • Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.
      If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification.
      The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.

      10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15.
      Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the \"combined\" percentage if you have more than one disability).
      Refer to FedsHireVets for additional information on veterans' preference.
    • Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP).
      If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area.
      If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
    • Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
    • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
    Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
  • How to Apply

    The following instructions outline our application process.
    You must complete this application process and submit any required documents by 11:59 p.
    m.
    Eastern Time (ET) on 02/07/2024 and/or cut-off dates in this announcement.
    We are available to assist you during business hours (normally 8:00 a.
    m.
    - 4:00 p.
    m.
    ET, Monday - Friday).
    If applying online poses a hardship, please contact us by noon ET on 02/07/2024.


    To preview the Application Questionnaire, please click the following link: https://apply.
    usastaffing.
    gov/ViewQuestionnaire/12287740

    • To begin the application process, click the \"Apply Online\" button.
    • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents.
      (To submit supporting documents, import documents from USAJOBS to the appropriate document types.
      If the document you need was not imported from USAJOBS, you may upload it directly into this application.
      To protect your privacy, we suggest you first remove your SSN).
    • To complete, you must click the \"Submit Application\" button prior to 11:59 PM (ET) on 02/07/2024.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.
    usajobs.
    gov/Account/Login).
    There you will find a record of your application, the application status, and an option to Update Application.
    This option will no longer be available once the announcement has closed.


    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.
    usajobs.
    gov/Account/Login .
    All of your applications will appear on the Welcome page.
    The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.
    The Application Status will appear along with the date your application was last updated.
    For information on what each Application Status means, visit: https://www.
    usajobs.
    gov/Help/how-to/application/status/.

    Agency contact information

    (ERC) Employee Resource Center

    Phone

    866-743-5748

    Website

    https://irsgov.
    sharepoint.
    com/sites/EmployeeResources/SitePages/ERC-Help-Desk.
    aspx

    Address

    LBI - Office of Program and Business Solutions
    1111 Constitution Ave NW
    Washington, DC 20224
    US

    Next steps

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.
    jobs.
    irs.
    gov/midcareer/reasonable-accommodation.
    html.
    We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.


    Once your application package and online questionnaire is received you will receive an acknowledgement email.
    You are responsible for checking status updates and notifications in USAJOBS.
    Hard copy notifications will not be sent to you.
    You may check the status of your application for this position at any time by logging onto the USAJOBS \"My Account\" tab and clicking on \"Application Status.
    \" For a more detailed update of your application status, you may click on \"more information.
    \" Please notify us if your contact information changes after the closing date of the announcement.
    If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent.
    Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents are required and must be provided with your application.
All application materials, including transcripts, must be in English.

  • Resume - Your resume MUST contain dates of employment (i.
    e.
    , month/year to month/year or present).
    To ensure you receive full credit for relevant experience, include the hours worked per week.
    We recommend that your resume not exceed 5 pages.
    If including Federal service experience, you MUST provide the pay plan, series, and grade, i.
    e.
    , GS-0301-09.
    If the pay plan, series, and grade are not provided, it may result in an ineligible determination.

    Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content.
    If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position.
    (Cover letters are optional.
    ) Please view Resume Tips.

    It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
  • Online Application - Questionnaire
  • Education - See Education Section above
  • Registration/License (if applicable) - active, current registration/license
  • Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.
    If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification.
    The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.

    10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15.
    Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the \"combined\" percentage if you have more than one disability).
    Refer to FedsHireVets for additional information on veterans' preference.
  • Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP).
    If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area.
    If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
  • Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
  • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

  • The public

    U.
    S.
    Citizens, Nationals or those who owe allegiance to the U.
    S.

Clarification from the agency

Open to U.
S.
Citizens/Nationals

Position Details

POSTED:

EMPLOYMENT:

Full-time

SALARY:

106853 per year

SNAPRECRUIT ID:

S-1707122448-bba22adc3c6d97f295728c71b6711c14

LOCATION:

Arizona United States

CITY:

Phoenix

Job Origin:

jpick2

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Secretary (Office Automation)    Apply

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Duties

WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Office of Program and Business Solutions, Headquarters

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

- Exercises exclusive control over the manager's calendar, with authority for commitments of time. Screens all calls and visitors, answering most questions and completing most business in an authoritative and accurate manner based on knowledge of the manager's views and an awareness of all matters in which he/she is currently involved.

  • Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc., for significant potential effect on the manager's objectives as well as for general interests and informal objectives of the manager. Alerts the manager of areas of potential impact and arranges for any necessary follow-up technical review by appropriate segments of the organization.

  • Identifies trends that may have a significant effect on, for example, operations, administrative practices, communications, etc. Suggests possible courses of action to take when trends indicate actual or potential problem areas. Recommends functional component or individual best suited to provide follow-up action.

  • Personally handles to completion a wide variety of administrative projects, performing necessary coordination, making contacts, obtaining comments from management officials concerned, and preparing correspondence. Reviews agenda items for executive conferences, assembles digests, consolidates comments from management officials, and summarizes material for use by the manager for participation in these conferences.

  • Edits and offers a critical analysis on internal management documents, pointing out aspects such as lack of clarity, and follows-up with the action official for review and possible correction and resubmission.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
  • Undergo a review of prior performance/conduct and an income tax verification. Refer to \"Get Your Tax Record\" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
  • The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: To be eligible for this position at this grade level, you must meet the basic requirements below. You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-09) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. You may have gained this experience in a full-time secretary, management assistant, personnel assistant, legal assistant position, and other similar positions where you work in a large organization subdivided into several subordinate levels, where formal policies, procedures, and reporting requirements are necessary.

AND

You must meet the following special requirements: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a non-bargaining unit position.
  • Tour of Duty: Day Shift: Start and Stop times between 6:00 a.m. and 6:00 p.m.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Relocation expenses - No
  • Obtain and use a Government-issued charge card for business-related travel.
  • Sign a mobility agreement.
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

Though many locations may be listed, you will be limited to a maximum of 6 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a \"not qualified\" determination.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Adaptability
  • Conscientiousness
  • Customer Service (Clerical/Technical)
  • Integrity/Honesty
  • Interpersonal Skills
  • Listening
  • Manages and Organizes Information.
  • Reading
  • Teamwork


Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category \"CAT C\" to be rated as \"well qualified\" to receive special selection priority.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

    • Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
      Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
      It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
    • Online Application - Questionnaire
    • Education - See Education Section above
    • Registration/License (if applicable) - active, current registration/license
    • Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
      10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15. Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the \"combined\" percentage if you have more than one disability). Refer to FedsHireVets for additional information on veterans' preference.
    • Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
    • Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
    • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
    Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
  • How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 02/07/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 02/07/2024.

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12287740

    • To begin the application process, click the \"Apply Online\" button.
    • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
    • To complete, you must click the \"Submit Application\" button prior to 11:59 PM (ET) on 02/07/2024.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    Agency contact information

    (ERC) Employee Resource Center

    Phone

    866-743-5748

    Website

    https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

    Address

    LBI - Office of Program and Business Solutions
    1111 Constitution Ave NW
    Washington, DC 20224
    US

    Next steps

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

    Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS \"My Account\" tab and clicking on \"Application Status.\" For a more detailed update of your application status, you may click on \"more information.\" Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

  • Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
    Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
    It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
  • Online Application - Questionnaire
  • Education - See Education Section above
  • Registration/License (if applicable) - active, current registration/license
  • Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
    10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15. Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the \"combined\" percentage if you have more than one disability). Refer to FedsHireVets for additional information on veterans' preference.
  • Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
  • Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
  • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to U.S. Citizens/Nationals


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