Security Guard Supervisor

Job Title: Security Guard Supervisor
Location: Transitional Housing Site, Long Island City, Queens
Schedule: Full-Time, 7am to 7pm or 7pm to 7am,
Compensation: $22-23per hour

Position Summary:
The Security Guard Supervisor is responsible for overseeing and coordinating the activities of the security personnel to ensure the safety and security of all residents, staff, and property at a transitional housing facility serving single adults. This role includes monitoring security operations during shifts, conducting site inspections, and ensuring adherence to protocols and procedures.

Key Responsibilities:

• Supervise and coordinate the schedules and activities of security guards across all shifts.

• Provide on-site leadership, direction, and training to security staff to maintain a safe environment.

• Ensure continuous coverage of security posts and manage shift transitions.

• Conduct routine site inspections and patrols to identify and respond to safety or security concerns.

• Monitor cameras, alarm systems, and access points; respond to emergency situations promptly.

• Maintain accurate and timely incident and shift reports.

• Liaise with shelter management, law enforcement, and emergency responders as needed.

• Ensure compliance with facility rules, visitor protocols, and emergency procedures.

• Support onboarding of new security guards and ongoing performance evaluations.

• Report directly to the Program Director or Director of Operations.

Qualifications:

• High School Diploma or GED required; additional training or certifications in security or law enforcement preferred.

• Valid NYS Security Guard License required.

• 2+ years of experience in security, with at least 1 year in a supervisory role.

• Experience in residential, shelter, or transitional housing environments strongly preferred.

• Strong communication, leadership, and conflict resolution skills.

• Ability to work flexible hours, including weekends, holidays, and overnight shifts.

Physical Requirements:

• Must be able to stand and walk for extended periods.

• Ability to climb stairs, conduct outdoor patrols, and respond quickly in emergencies.