Security Officer

Job Summary:

The Security Officer is responsible for maintaining a safe and secure environment for patients, visitors, and staff within the hospital. This role involves monitoring hospital facilities, responding to safety and security concerns, operating a security cruiser, and performing traffic control and parking enforcement. The officer will work independently on assigned shifts, applying de-escalation techniques and collaborating with hospital personnel to ensure safety and compliance with security protocols.

• Promote and maintain a safe and secure environment throughout the hospital.
• Monitor hospital facilities and respond to safety and security concerns.
• Assist patients, visitors, and staff with questions and directions.
• Regulate and control traffic as needed, including parking enforcement.
• Operate a ProMedica Security Cruiser as required.
• Investigate and report accidents, hazards, incidents, and security concerns.
• Accurately document security-related events and activities.
• Respond promptly to incidents requiring security involvement.
• Assist with restraining combative patients in accordance with policies and training.
• Apply de-escalation and response techniques to manage aggressive or challenging situations.
• Follow established security policies, procedures, and safety protocols.
• Maintain required training and certifications throughout the assignment.
• Work independently as the sole Security Officer on shift while effectively communicating and collaborating with hospital staff and the security team.

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record/MVR.
• Eligibility and approval to operate a ProMedica Security Cruiser.
• IAHSS Basic Security Officer Certification obtained within 6 months of employment.
• CPR certification (to be completed through ProMedica).
• Basic computer skills and ability to document incidents accurately.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.
• Ability to meet physical requirements, including restraining combative patients when necessary.

• Prior security officer experience.
• Previous hospital or healthcare security experience.
• Associate degree in security or related field.
• IAHSS Basic Security Officer Certification already completed prior to hire.
• Demonstrated stable work history.
• Experience in roles requiring strong communication, reliability, teamwork, independent judgment, and public interaction.

• This is an unarmed security position; officers do not carry firearms.
• Must work rotating shifts including nights, weekends, and holidays.
• Only one Security Officer is assigned per shift, requiring the ability to work independently.
• Part-time position with 16 guaranteed hours per week and potential for additional shifts.
• Training includes approximately one week shadowing another officer and two days of paid de-escalation and response training at headquarters.
• Additional shifts may be mandated during emergencies.

• Part-time schedule with 16 hours per week, typically 2 shifts per week.
• Shift times: 11:00 PM to 7:30 AM.
• Rotating schedule: Week 1 Sunday & Friday; Week 2 Tuesday & Saturday.
• Every other weekend required.
• Holiday coverage required: one summer holiday and one winter holiday.
• Flexibility preferred for additional shifts to cover call-offs and department needs.