Security System TechnicianAt Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.Our continued growth and success has created the need for a Security System Technician working out of our Wilbraham, MA office.Here's a glimpse of some of the responsibilities if you are interested in joining our team:The ability to install, service, program, test, inspect and troubleshoot basic and complex security camera and alarm systems with limited or no supervision.May require some overtime hours at night, on weekends and at a moment's notice for emergency callsAbility to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workloadAbility to identify code issues and non-conformance issuesConfidence and accuracy making recommendations regarding system installation improvementsCommitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systemsExceptional work ethic and attention to detailRequirements:Massachusetts Electrical LicenseHigh school diploma is required. Industry experience preferredIndividual must possess a valid Driver's licenseKnowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Security and Fire Alarm systems installationExperience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year.Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.Tools for Success: Access to leading-edge web-based productivity tools.Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $60 per hour.Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.