FIVE19 Creative, a leading marketing and advertising agency, is seeking an experienced Senior Account Manager to join our team. The successful candidate will be responsible for overseeing a portfolio of tier 1 client accounts and maintaining strong relationships with them. This position requires excellent communication, organizational and problem-solving skills to ensure timely and successful delivery of projects.

Responsibilities:

• Oversee a portfolio of tier 1 client accounts and serve as their primary point of contact
• Collaborate with the creative team, marketing department, and media planning to ensure clients' needs and expectations are met
• Develop and maintain strong relationships with clients to increase retention and satisfaction
• Participate in brainstorming and creative sessions to develop new and effective marketing strategies
• Monitor campaign performance metrics to identify potential areas for improvement
• Oversee project timelines and manage budgets to ensure successful and efficient execution of campaigns
• Conduct regular meetings with clients to provide updates on project status and gather feedback

Requirements

• 8+ years of experience in account management in a marketing or advertising agency

• Bachelor's degree in marketing, business administration or related field
• Experience in senior living marketing is a plus
• Proven success managing multiple client accounts simultaneously
• Expert in managing a multi-disciplined team
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced and highly collaborative environment
• Valid driver's license and reliable transportation for occasional client visits

Benefits

FIVE19 is committed to ensuring equal employment opportunities for all and investing in our people with a comprehensive and competitive benefits package:

• Medical, dental and vision insurance
• Employee assistance program (EAP)
• PTO and sick leave, in addition to 8 paid Agency holidays
• 401(k) retirement plan, pre-tax and Roth, with company contributions
• Profit sharing plan
• Pet Insurance
• Short-term and long-term disability insurance
• Life insurance

FIVE19 fosters a culture of work-life balance, inclusion and diversity.