Senior Account Manager

The operator who owns eight founder accounts at a time and runs each one through The Core Four, from kickoff to graduation. You Should Not Apply for This Job If:You manage relationships but have never moved a number. Keeping a client happy is table stakes. Here the founder pays for results, and the account is yours when the results are not there.You need one client at a time to feel focused. This seat carries eight.You are a project manager who calls it strategy. Status updates and timelines are not the job. A point of view is.You have only ever worked inside one company. Our clients are founder-led companies doing $2 million to $30 million. You get dropped in cold, eight times over, and earn trust in weeks.You know sales or you know marketing, but not both. You will rewrite a homepage headline in the morning and tear down a sales call in the afternoon.You tell founders what they want to hear. If you say yes to everything a client asks for, you have not led. You have transcribed.You let things slip quietly. We do what we say we are going to do. When something will miss, you call it before it misses.You need twenty pages to make a point. If you cannot say it in two sentences, you do not know it yet.You let AI do your thinking. We are an AI-forward company. AI sharpens your point of view. It does not supply one.You want clients who need you forever. Our best clients do not renew. They graduate.Still here? Good. Keep reading.Most founders between $2 million and $30 million got there on talent and sheer will. They outsell their whole sales team. They cannot tell you their customer acquisition cost. Their website could belong to any of their competitors. They have been burned by agencies and do not want another one.IGTMS installs revenue engines that keep producing after we leave. Every engagement is a four-month transformation across The Core Four: Messaging, Lead Generation, Sales Execution and RevTech. The Senior Account Manager owns the account from the first kickoff to the day the client graduates. We work directly with the founder, CEO or president. Never a VP. To that founder, you are IGTMS.The Math of the Seat:We will say it plainly so nobody is surprised in month two.Eight accounts at a time. That is a full book. Eight founders, eight businesses, eight sets of numbers in your head.Four months each. Every engagement has a kickoff, a middle and a graduation. The standard at day 120: nothing stops. Every system we built has a named owner who keeps running it after we leave.Two new clients start every month. Two graduate every month. You are always kicking one off, deep in the middle of several and landing one. There is no slow season.One sacred 45 minutes a week with each founder. It goes on the calendar at kickoff for the whole term, and it does not move. That meeting is the product.Every client rates us a 9 or a 10. Not most. Every one.Every invoice paid within five days of due. You own the account, so you own the collection.Every graduate becomes proof. A case study with before-and-after numbers, and a referral when it is earned.What You Walk Every Client Through:The Core Four is the system. You run all four pillars, in order, with every client. You do not get to skip the one you like least.Messaging. Interview the people who will tell you what is really happening, not the fans. Listen to the recorded calls. Find the words that capture what makes the company different, and get them onto the website and into every conversation. The test: a buyer reads the site, meets the founder, and the light bulb goes on.Lead Generation. Pick the channel the numbers support, not the one the founder read about last week. Prove the message cheaply before anyone scales spend behind it. Stand the channel up with our specialist partners and know what a lead costs.Sales Execution. Turn what the founder carries in their head into a playbook the team can run. Get calls recorded and reviewed. Get the founder out of being the only person who can close.RevTech. CRM, tracking and reporting so every dollar and every deal is accountable. When you are done, the founder can state their CAC without looking at the ceiling.What This Person Actually Does:Run the kickoff. Lock the sacred 45. Name the two things that derail an engagement, a founder who misses the meeting and a team that is not on board, and handle both on day one. Warn them the first three weeks feel slow, because we learn the business before we give advice.Deliver the weekly aha. Every week, every founder hears something that makes them say “I already knew that, but I never put it in those words.” That moment changes how a founder runs the company. It also earns the 9 or the 10.Have a point of view before you produce anything. One page. The one problem, the two actions, and why. The decision goes to the founder. The detail goes to whoever executes. They never travel in the same document.Say the hard thing. Assertive without being defensive, and from a place of compassion. Founders want an expert to tell them what to do. Be the expert. The measure: the founder stops asking for Mark to be in the meeting.Find the owner. Every system we build has someone who runs it after we leave. If nobody owns it, it dies, and we do not build things that die.Captain the specialists. Cold email, SEO, paid media, AI and web all sit in the IGTMS network. You direct them. You do not do their jobs.Run the account. Payment follow-up, scope changes and the graduation readout are yours. The founder never chases us for anything.The client never takes notes. We recap, we send it, and we follow up. Every time.Protect what the founder protects. Their clients, their community and their calendar. You do not touch any of the three without asking.Be a voice in our room. This is a leadership seat. We expect your opinion on the company, not just on your book.The Kind of Operator We Want:Think of the best account lead you have ever worked with. The one a founder calls first when something breaks, and the one who already knew it was breaking. Now give that person a proven system, a bench of specialists behind them, and a full book that refills itself two at a time.That is this seat. If you have run accounts at an agency or consultancy, you know the work. You also know how much of it was chasing approvals and rescuing scope. Here you do the part you are great at, eight times over, with a team that makes you better at it.You will do it differently than the person who built this seat, and that is fine. We care that your clients get results and score us a 9 or a 10.What You Bring:You have run accounts that moved numbers. Senior account, client success or engagement leadership at an agency, consultancy or fractional practice, with results you can walk us through line by line.You have owned revenue, or sat right next to the person who did. You know what a pipeline review looks like and why deals stall.Range across all four pillars. Deep in one or two, credible in the rest.Founder fluency. You have worked directly with owners and CEOs of small and mid-size companies. You know their calendars are chaos and their ego is attached to the thing you are about to change.Compression. You take a messy business and hand back the one problem and the two moves. On one page. In plain words.A calm spine. You can disagree with a founder to their face, stay warm while you do it, and still be the person they call first.A juggler’s head. Eight clients means eight sets of commitments. You never drop one, and no client ever feels like one of eight.Fluent in the tools. GoHighLevel or HubSpot from the admin side, and modern AI tools every day. You can tell when the output is slop, and you never send slop to a founder.How We Work:Full-time, 1099, remote in the United States. This is your only book. Eight founders do not leave room for a side practice.Your own book. You train alongside our current transformation lead, then you captain your own clients. You are not an assistant on someone else’s accounts.Daily huddle at 9:30 AM Eastern. The whole company, every morning. We get together in person for quarterly planning.Small team, high leverage. Few people, real standards, powered by AI and systems. Every seat carries weight. Yours carries eight companies.IGTMS is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building a team where motivated people thrive.