Senior Administrative Program Coordinator, Technology Operations

Senior Administrative Program Coordinator, Technology Operations The Senior Administrative Program Coordinator, Technology Operations, supports program operations by ensuring that technology systems, platforms, and equipment used by program staff and external partners are operational, accessible, and aligned with service delivery needs. This role serves as a program-embedded resource, providing technology coordination, operational support, project coordination, and liaison services between program staff, school personnel, UT IT, vendors, and leadership. Responsibilities Advanced Program Coordination Coordinate complex or high-volume program activities supporting assigned departmental programs Maintain integrated program calendars, timelines, milestones, and deliverables to support continuity and operational alignment Prepare, review, and distribute program materials, correspondence, and documentation Serve as the primary coordination point between departmental leadership, UT IT, clinical teams, school personnel, and external stakeholders Independently identify, analyze, and resolve coordination issues and workflow gaps Complex Administrative Support Provide advanced and consultative administrative support to program and departmental leadership Prepare agendas, presentations, briefing materials, and meeting documentation Process expense reports, invoices, purchasing requests, reimbursements, and related transactions Design, manage, and optimize web portals and digital platforms to improve accessibility and operational efficiency Maintain accurate and organized electronic and physical records Advanced Project Coordination Lead coordination of projects and initiatives supporting program goals and operational priorities Develop and maintain project tracking tools, timelines, task lists, and progress reports Facilitate coordination among internal teams and stakeholders Evaluate project risks and recommend mitigation strategies Maintain project documentation and prepare status updates for leadership review Compliance and Reporting Coordinate and monitor compliance with departmental policies, institutional standards, and applicable regulations Maintain accurate program data, documentation, and records Prepare routine and ad hoc reports Review and validate information for audits, reviews, and reporting requests Apply established processes and internal controls while identifying and resolving inconsistencies Marginal or Periodic Functions Coordinate special projects, pilots, and time-limited initiatives Serve as a resource for training and mentoring less experienced staff Support organizational, programmatic, and leadership transition activities Coordinate stakeholder communications and implementation plans Adhere to internal controls and reporting structure Perform related duties as assigned Knowledge, Skills, and Abilities Organizing Plans, organizes, and prioritizes work efficiently Develops and maintains calendars, timelines, and tracking tools Adjusts priorities to meet deadlines across competing demands Maintains organized and accessible documentation and records Time Management Uses time effectively to manage multiple responsibilities Coordinatest schedules involving multiple stakeholders Anticipates deadlines and proactively prepares materials Maintains continuity despite changing priorities Planning Develops realistic work plans and timelines Identifies task dependencies and sequencing requirements Creates agendas, milestones, and coordination plans Supports execution of program priorities Written Communication Writes clearly and concisely in a professional healthcare environment Prepares correspondence, reports, agendas, and meeting materials Tailors communications to audience and purpose Reviews materials for accuracy, clarity, and consistency Attention to Detail Ensures accuracy and completeness of documentation and reporting Reviews materials to identify errors and inconsistencies Maintains organized, audit‑ready records Follows established procedures and standards Interpersonal Savvy Builds effective working relationships with leadership, staff, and stakeholders Communicates professionally across diverse groups Facilitates collaboration and information sharing Maintains confidentiality and discretion in sensitive situations Required Qualifications Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, or a related field Five years of administrative or program coordination experience Demonstrated experience coordinating multiple projects, priorities, and stakeholders simultaneously Experience supporting technology systems, operational workflows, or program administration Strong written and verbal communication skills Strong organizational and project coordination skills Proficiency with Microsoft Office applications and collaboration tools Ability to work independently and manage competing priorities effectively Preferred Qualifications Master's degree in a related field Seven years of experience, preferably in a healthcare setting Experience supporting technology operations, telehealth, healthcare programs, or school‑based service delivery Familiarity with University of Texas systems and processes Experience coordinating cross‑functional initiatives involving IT and operational stakeholders Experience supporting remote and distributed program environments Licenses, Registrations, and Certifications Required None Preferred Certified Administrative Professional (CAP) Project Management Professional (PMP) Salary Range $56,291+ depending on qualifications Working Conditions Standard office environment and equipment Repetitive use of a keyboard and computer Remote work environment Frequent interaction with internal and external stakeholders May be exposed to communicable diseases, blood borne pathogens, ionizing and non‑ionizing radiation, hazardous medications, and disoriented or combative patients Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. #J-18808-Ljbffr