Senior Brand Operations Manager

Senior Brand Operations ManagerNate Berkus Entertainment | Full-Time | Remote | Up to 50% TravelAbout Nate Berkus EntertainmentNate Berkus Entertainment is the brand and business behind acclaimed interior designer, author, and television personality Nate Berkus. Rooted in Nate's distinctive design philosophy and belief that our homes should tell our stories, the company brings his creative vision to life through thoughtfully developed products, licensing partnerships, brand collaborations, and media initiatives.As our portfolio of partnerships and business opportunities continues to grow, we're building the team and operational foundation to support our next chapter. We're a collaborative, entrepreneurial organization where creativity, strategic thinking, and thoughtful execution come together to build a lasting lifestyle brand.Position SummaryThe Senior Brand Operations Manager serves as the operational partner to the Chief Brand Officer (CBO) and the Chief Creative Officer (CCO), ensuring that brand decisions move efficiently and consistently through the organization.This role translates strategic direction into clear plans, coordinated workflows, accountable ownership, and reliable execution across partnerships, marketing, creative, licensing, and other brand functions.The Senior Brand Operations Manager plays a key role in bringing brand strategy and creative direction to life, keeping the team coordinated, anticipating challenges, and helping everyone adapt when plans change. This leader creates clear processes and practical systems that make day-to-day work run smoothly, allowing the CBO to focus on strategy, relationships, and long-term brand growth.Key ResponsibilitiesPartnership Onboarding & Project IntakeHelp establish and lead structured intake processes for every new partnership or brand initiative before execution begins.Confirm receipt of signed agreements and translate contractual commitments into operational requirements, deliverables, milestones, owners, and deadlines.Assess capacity and advise the CBO before committing to dates and deliverables to avoid rescheduling and overcommitment.Coordinate internal project kickoffs and partner onboarding; confirm roles, communication channels, approval pathways, and escalation points.Create and maintain project trackers and ensure teams have the information, access, and context required to begin work with clarity.Timeline, Workflow & Approval ManagementBuild and maintain integrated project timelines covering key milestones, dependencies, review cycles, launches, renewals, and reporting deadlines.Route materials through appropriate approval pathways, track decisions and revisions, and follow up on outstanding actions.Identify risks, bottlenecks, missing inputs, and conflicting deadlines early; escalate decisions to the appropriate leader with clear options and implications.Document and continuously improve repeatable workflows, templates, meeting rhythms, and operating standards that support scale.Deal Tracking & Operational ReportingHelp create and maintain a centralized Deal Tracker as the operational source of truth for all active partnerships and executed contracts.Capture and maintain accurate partnership terms, deliverables, operational requirements, milestones, renewal dates, and reporting obligations.Develop clear operational reports and status updates for the CBO and cross-functional leaders, highlighting progress, decisions needed, risks, and upcoming commitments.Establish data-quality practices so information remains current, accessible, and reliable throughout the partnership lifecycle.Marketing Shoot & Launch CoordinationCoordinate marketing-shoot logistics, including dates, locations, travel, talent availability, wardrobe and glam requirements, asset needs, vendors, and key approvals.Maintain launch-readiness plans connecting campaign strategy, creative production, asset delivery, social rollout, PR activation, partner obligations, and reporting.Ensure required inputs and approvals are secured on time and stakeholders understand their responsibilities and deadlines.Continuously evaluate and recommend effective systems and processes for routing work and approvals.Track spending against budget and escalate exceptions to the CBO.Schedule post-shoot and post-launch team retrospectives and update guidelines based on learnings.Cross-Functional Communication & Meeting CoordinationCreate clear, timely, actionable, and relevant communications tailored to each stakeholder group.Facilitate project and status meetings with defined objectives, agendas, decisions, owners, and follow-up actions.Maintain decision logs, meeting notes, and action trackers; close communication loops and reinforce accountability.Promote alignment without information overload by sharing the right level of detail with the right people at the right time.Decision ScopeThe Senior Brand Operations Manager OwnsIntake, onboarding, project trackers, and timelinesCross-functional execution and launch readinessMeeting cadence, action tracking, and communication flowCoordination across partners, agencies, creative, and marketing teamsApproval routing, documentation, and operational reportingTranslation of executed contracts into operational plansOperational risk identification and escalationWorkflow adoption and continuous improvementDecisions Escalated to the CBO or Appropriate Executive LeaderBrand strategy, positioning, and prioritiesCreative direction and final brand approvalsPartnership fit, licensing strategy, and executive partner decisionsMaterial scope, timeline, resource, budget, or reputational tradeoffsIndicators of SuccessNew partnerships begin with clarity, confirmed ownership, and complete operational information.The Deal Tracker is current, accurate, and trusted as the source of truth for active partnerships.Teams understand priorities, deadlines, approval pathways, and next actions without constant executive intervention.Risks and bottlenecks are identified early, escalated appropriately, and resolved before they disrupt delivery.Marketing shoots and launches are coordinated, prepared, and supported by clear readiness plans.Communication creates alignment and action without unnecessary volume or duplication.The CBO spends more time on strategy and relationships—and less time coordinating operational details.QualificationsRequiredExperience in brand operations, marketing operations, project or program management, partnership operations, account management, or a related role.Demonstrated ability to manage multiple complex workstreams, deadlines, dependencies, stakeholders, and approval processes.Strong systems thinking with experience building trackers, workflows, templates, documentation, and reporting practices.Excellent written and verbal communication, meeting facilitation, follow-through, and stakeholder-management skills.High attention to detail, sound judgment, discretion, and the ability to distinguish operational decisions from brand or executive decisions.Proficiency with contemporary project-management, collaboration, document-management, and reporting tools.PreferredExperience supporting consumer, lifestyle, talent-led, design, media, licensing, or partnership-driven brands.Experience coordinating integrated marketing campaigns, content production, photo or video shoots, and product or partnership launches.Experience translating contract terms into deliverables, milestones, operational plans, and renewal tracking.Operating PrincipleCreate clarity before work begins. Keep information current, decisions moving, and teams aligned—so strategy can become consistent execution without unnecessary executive intervention.Position Details and Benefits This is a full-time, remote position requiring up to 50% travel, including support for marketing shoots, brand activations, and other business initiatives. Candidates based in the Eastern or Central time zones are preferred.Salary Range: $150,000–$175,000 annually, commensurate with experience and qualifications. Benefits include health and dental insurance, an IRA plan, and paid vacation.Please, no phone calls.This job description is intended to describe the general nature and scope of the position and is not an exhaustive list of all duties and responsibilities, which may change based on business needs.Nate Berkus Entertainment is an equal opportunity employer and considers applicants for employment without regard to any characteristic protected by applicable law.