Job Description

ABOUT THE ROLE:
Work with the Project team members and business stakeholders to understand business processes and pain points

Develop expertise in the customers' business applications
Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
Discover and document requirements and user stories with a focus on improving both business and technical processing
Compose requirements and create clear, concise user stories that are easy to understand and implement by technical staff
Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
Identify and group related user stories to document the dependencies and associated business processes
Assist Product Owner in maintaining the product backlog
Propose alternative solutions that balance cost and benefit, and adequately test a solution's feasibility for business and technical compatibility
Collaborate with PMO and IM staff and vendor partners as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases
Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Owner/Leadership are informed of progress

Strong ability to deal with ambiguity, frequent change professionally, have interpersonal skills, communication, facilitation, and presentation (written, oral) skills.