SEBPO is seeking a high-performing Senior Client Success Manager to join our fast-paced, high-volume client success team. In this dynamic role, you’ll manage key client relationships, lead daily client communications, and drive strategic initiatives that support long-term success.We’re looking for someone with a strong track record of title progression in client success roles, proven experience conducting business reviews, and expertise in identifying and resolving issues through root cause analysis.Key Responsibilities:Manage multiple high-value client accounts across industriesLead daily client calls and act as the primary point of contactConduct annual business reviews and present performance insightsAnalyze client issues and lead root cause resolution initiativesPartner with cross-functional and global teams to deliver consistent valueIdentify opportunities to grow and strengthen client relationshipsQualifications:5+ years of client success experience with demonstrated role progressionProven ability to manage multiple clients in a fast-paced environmentStrong communication, presentation, and analytical skillsExperience in BPO, digital services, creative, media, or similar industries is a plusDrive meaningful impact and grow your career—apply now.