Senior Consultant - Smartsheet

Role Title:Smartsheet Senior ConsultantLocation:US - remoteAbout Invoka ConsultingInvoka Consulting partners with organisations globally to design, implement, and optimise sophisticated SaaS solutions that drive real operational and strategic outcomes. A core part of our practice is delivering enterprise-grade Smartsheet solutions for complex, multi-stakeholder environments.We are expanding our Consulting team and are seeking Consultants and Senior Consultants with deep Smartsheet technical expertise. Ideally, individuals who have built, deployed, and supported complex Smartsheet solutions for large customers are now looking for their next step.Overview of the RoleThis role is hands-on and delivery-focused. You will be responsible for designing and building complex, scalable Smartsheet solutions that go far beyond basic sheet configuration.You will work directly with senior client stakeholders to translate business problems into robust Smartsheet architectures, often involving:Advanced automationControl Center programmesData integrationsGovernance modelsMulti-team, multi-workspace deploymentsYou will also act as a technical authority and mentor, supporting solution quality, delivery standards, and client confidence.Key ResponsibilitiesSolution Design & DeliveryLead the end-to-end design and build of complex Smartsheet solutions for mid-market and enterprise clients.Architect scalable Smartsheet environments, including workspace strategy, governance, permissions, and lifecycle management.Build advanced solutions using:Smartsheet Control CenterData ShuttleDynamic ViewWorkAppsAdvanced automations and formulasDesign solutions that support cross-functional and cross-geographical teams.Ensure solutions are robust, maintainable, and aligned to best practice.Client EngagementRun discovery sessions to understand business processes, pain points, and success criteria.Translate ambiguous or high-level business requirements into clear technical designs.Act as a trusted technical advisor to customer stakeholders.Deliver solution walkthroughs, enablement sessions, and handovers.Pre-Sales & Advisory SupportSupport pre-sales activities, including:Solution scopingTechnical feasibility assessmentsEstimates and delivery approachContribute to demos, workshops, and Proof of Concepts.Advise on Smartsheet capabilities, limitations, and best-fit architecture.Quality, Standards & Mentorship (Senior Consultant)Review and provide feedback on solution designs produced by other consultants.Act as an escalation point for complex technical challenges.Contribute to internal best practices, templates, and accelerators.Mentor junior consultants through pairing, reviews, and informal coaching.Required Skills & ExperienceSmartsheet Expertise (Essential)Extensive, hands-on Smartsheet experience — this is non-negotiable.Proven ability to design and build complex Smartsheet solutions, not just individual sheets.Deep understanding of:Smartsheet architecture and data modelsAutomation limits and performance considerationsEnterprise governance and security conceptsExperience delivering Smartsheet solutions for large or complex customers.Consulting & Delivery SkillsExperience working directly with customers in a delivery or consulting capacity.Strong requirements gathering and solution design skills.Ability to explain technical concepts clearly to non-technical stakeholders.Comfortable owning delivery outcomes and managing competing priorities.Senior Consultant Additional ExpectationsRecognised as a technical expert in Smartsheet.Comfortable leading solution design for large or high-risk engagements.Experience coaching or mentoring others.Proactive in identifying improvements to delivery methods and standards.Perks & BenefitsProfit-related pay/bonus.Employer-paid Private Medical and Dental insurance.Monthly employer pension contributions.20 days paid Holiday + 8 Public Holidays + Birthday day off1 additional paid Volunteer Day annually to support community initiatives.Opportunities for professional growth, leadership training, and technical development.A supportive, collaborative, and ambitious team environment.