A leading tech company is looking for a Senior Data Analyst to support the Technical Support organization. This hybrid role requires analyzing support metrics and developing reports for leadership, focusing on performance and customer experience. With a minimum of 5 years of experience in data analytics and a strong knowledge of Intercom and support KPIs, the ideal candidate must be detail-oriented and able to work cross-functionally to drive actionable insights. The position offers a competitive salary range with a commitment to work-life balance. #J-18808-Ljbffr