Senior Director Enterprise Systems

Job Description

My client is seeking a Senior Director of ERP & Enterprise Systems to lead the strategy, modernization, and operational performance of its global enterprise applications portfolio. This role is ideal for a strategic technology leader with deep Microsoft Dynamics 365 expertise, a strong track record of leading large-scale ERP transformations, and the ability to align enterprise technology investments with business growth, operational excellence, and regulatory requirements.

You will be joining a global organization operating in a highly regulated environment, with complex business processes spanning finance, manufacturing, quality, regulatory, supply chain, and distribution. Reporting to the CIO, you will have executive-level responsibility for the enterprise systems roadmap, global application operations, technology partnerships, and the development of a high-performing team driving digital transformation across the business.

Role & Responsibilities

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• Define and execute a multi-year enterprise systems strategy and technology roadmap aligned with global business objectives.
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• Lead the modernization, implementation, optimization, and ongoing support of Microsoft Dynamics 365 ERP and related enterprise applications, including legacy Navision platforms.
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• Drive global ERP transformation programs, including process harmonization, organizational change management, solution deployment, and post-implementation optimization.
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• Ensure the reliability, security, compliance, and performance of enterprise applications supporting critical business functions.
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• Establish operational performance metrics and accountability for service quality, user experience, system effectiveness, and business value realization.
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• Identify opportunities to simplify, standardize, and modernize the application portfolio while enabling automation, scalability, and digital innovation.
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• Oversee technology governance, risk management, audit findings, cybersecurity considerations, regulatory requirements, and application lifecycle risks.
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• Develop and manage operating budgets, capital investment plans, vendor relationships, and resource allocation to maximize business value and cost effectiveness.
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• Provide executive oversight of strategic technology partners, managed service providers, software vendors, and systems integrators.
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• Build strong relationships with executive stakeholders, acting as a trusted advisor and communicating technology strategy, investment priorities, risks, and opportunities.
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• Lead and develop a global Enterprise Systems organization, including application leaders, solution architects, support teams, and external partners.
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• Establish workforce strategies, succession planning, and talent development initiatives to build a high-performing, accountable, and customer-focused team.
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• Drive cross-functional collaboration between IT, Finance, Manufacturing, Quality, Regulatory, Supply Chain, and other business functions.
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• Champion continuous improvement, adoption of enterprise platforms, and measurable business outcomes across the organization.
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• Travel as required to support global projects and business priorities, approximately 30–40%.
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Skills & Qualifications

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• 12+ years of progressive experience leading enterprise applications, particularly Microsoft Dynamics 365 ERP and enterprise technology organizations.
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• 8+ years of leadership experience managing global technology teams, people leaders, and strategic external partners.
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• Deep expertise in Microsoft Dynamics 365, enterprise ERP platforms, application ecosystems, and application lifecycle management.
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• Proven success leading large-scale global ERP implementations, transformation programs, modernization initiatives, and ongoing operational support.
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• Demonstrated ability to translate business requirements into technology strategies that improve operational performance and enable business transformation.
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• Strong understanding of enterprise architecture, system integrations, cloud technologies, and digital platforms.
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• Experience managing significant operating and capital budgets, technology investments, and global vendor relationships.
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• Proven ability to maintain operational stability and business continuity while delivering complex transformation initiatives.
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• Strong knowledge of technology governance, risk management, cybersecurity, audit, and regulatory compliance requirements.
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• Experience within life sciences, medical technology, manufacturing, or similarly regulated industries is preferred.
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• Demonstrated success building and developing high-performing global teams and leadership organizations.
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• Exceptional executive communication, stakeholder management, and influencing skills, including experience presenting technology strategy and investment decisions to executive leadership and steering committees.
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• Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Business Administration, or a related discipline, or equivalent education and experience.
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• PMP, IT service management, or relevant Microsoft certifications are preferred.
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Benefits

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• Opportunity to shape global ERP strategy and lead enterprise-wide digital transformation initiatives.
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• Executive-level ownership of a complex enterprise applications portfolio with significant business impact.
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• Opportunity to modernize critical systems across finance, manufacturing, quality, regulatory, and supply chain operations.
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• Leadership of a global technology organization with opportunities to develop talent and influence business strategy.
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• Exposure to complex international operations and strategic technology partnerships.
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• Opportunity to drive innovation, operational excellence, and long-term enterprise scalability.
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This is a fantastic opportunity for an experienced ERP Director, Head of Enterprise Applications, or Senior D365 Leader looking to take on a global strategic leadership position. If you have deep Microsoft Dynamics 365 expertise, experience leading complex ERP transformations, and the executive presence to influence business strategy while building high-performing global teams, this could be an excellent next step in your career.

For more information, please get in touch!