Senior Epic Application Analyst (Referrals/Cadence)

About Valley Medical Center & Clinics

Founded in 1947, Valley Medical Center & Clinics (VMCC) is the oldest and largest public hospital district in Washington state and the largest nonprofit healthcare provider in South King County. Valley serves more than 600,000 residents through a comprehensive network of more than 50 primary, urgent, and specialty care clinics across South King County, and a 341-bed acute care hospital located in Renton. As a Level III Trauma Center, Valley provides advanced emergency, medical, surgical, and specialty care, including cancer treatment, heart and vascular services, neurosciences, orthopedics, stroke and spine care, childbirth and neonatal services, and critical care. Guided by our mission of caring for our community like family, Valley is committed to improving the health and well-being of the vibrant communities we serve through accessible, compassionate, high-quality care. Learn more at valleymed.org.

The Senior Epic Application Analyst is responsible for advanced configuration, support, and optimization of Epic applications supporting core business and patient care functions. The role serves as the primary analyst and subject matter expert for assigned Epic modules or workflows, independently leads complex issue resolution and enhancements across various Epic domains, and partners closely with business, clinical, IT, and vendor stakeholders to ensure system reliability, data integrity, workflow effectiveness, and compliance with organizational and regulatory requirements. The Senior Epic Application Analyst also maintains a strong working knowledge of network, server, and interface infrastructure to independently troubleshoot complex issues, support system integrations, and partner closely with infrastructure teams to ensure application performance and availability.

Prerequisites

1. Bachelor’s degree in information systems, Computer Science, Business, Healthcare Administration, or related field required. Equivalent combination of education and experience may be considered in lieu of degree.
2. Minimum of 5 years of experience in healthcare application support including Epic, or experience in operational/functional roles with direct, hands-on use of Epic demonstrating subject matter expertise in core workflows and processes. 
3. Relevant backgrounds may include one or more of the following: Information Services experience demonstrating mastery of complex analysis and leadership on small or moderately complex efforts; or clinical or healthcare operations experience with deep workflow knowledge and leadership experience preferred.
4. Current Epic certification or proficiency for assigned applications is required; incumbent must maintain required certifications and training.
5. Experience in advanced configuration, upgrades and releases, integrated testing, and production support required.
6. Strong understanding of security roles, data controls, change management, and integration fundamentals.
7. Proven ability to lead stakeholder discussions and translate business or clinical requirements into scalable, supportable solutions.

General Qualifications

1. Demonstrated mastery in analysis and troubleshooting of healthcare IT applications.
2. Strong understanding of healthcare computing environments, clinical and operational workflows, and downstream impacts of system changes.
3. Experience with enterprise reporting, auditing, regulatory compliance requirements, or audit readiness expectations.
4. Familiarity with change management, testing methodologies, and system governance practices.
5. Demonstrated ability to set priorities, produce accurate work, and meet deadlines.
6. Ability to function in a setting with a wide variety of duties and numerous interruptions.
7. Demonstrated understanding of healthcare computing environments.
8. Demonstrated ability to be self-directed, learn quickly, and maintain strong attention to detail.
9. Proven record of excellent organizational skills and communication skills to collaborate effectively across teams and communicate clearly with technical and non-technical audiences.

Build your future with Valley Medical Center & Clinics! Join a team that values its people and offers excellent benefits and opportunities to grow.

• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Generous paid time off, including vacation, sick leave, and holidays
• Life and disability insurance
• Flexible spending accounts
• Employee wellness and assistance programs 

Equal Employment Opportunity

Valley Medical Center & Clinics is committed to equal employment opportunity (EEO) and nondiscrimination in all aspects of employment and participation in its programs. 

We do not provide sponsorship opportunities at this time.

• Valley Medical Center & Clinics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.