The Senior HR Operations Executive is responsible for ensuring operational excellence across the full employee life cycle.This role sits at the core of Talent & HR, safeguarding compliance, accuracy and governance while delivering a seamless and professional employee experience.The individual will lead criticalHR processes — from onboarding to offboarding, payroll coordination, work pass management and regulatory reporting— ensuring that the agency operates with rigour, discipline and integrity.Key ResponsibilitiesAdministrative / OperationalOwn and manage end-to-end HR operations processes including employment documentation, contracts, requisition forms and employee record management (p-filing).Ensure accurate execution of onboarding and off boarding processes, including system setup, induction coordination, documentation and regulatory compliance.Oversee payroll administration and related reporting, ensuring accuracy and timeliness.Manage work pass applications, renewals, cancellations and dependent passes in compliance with MOM regulations.Ensure all statutory submissions and government surveys are completed accurately and on time.Maintain HR policies, documentation standards and intranet updates to ensure information integrity.Coordinate insurance administration including enrolments, renewals, de-registrations and claims support.Governance and ComplianceUphold high standards of data accuracy and confidentiality across HR systems and documentation.Ensure compliance with Singapore employment regulations and internal policies.Manage termination documentation, severance calculations and related communications professionally and sensitively.Act as coordination lead between Finance, HR systems providers and IT stakeholders where required.Employee ExperienceFacilitate HR induction and ensure smooth onboarding experience for new joiners.Conduct exit discussions and manage feedback processes across key employee milestones (1st / 3rd / 6th month, annual).Support work anniversary and engagement processe sin partnership with vendors.Serve as a reliable point of contact for HR operational queries, ensuring timely and professional resolution.Stakeholder ManagementWork closely with Business Leads, Finance, IT, Payroll vendors and external authorities to ensure smooth HR operations.Provide clear guidance to employees and managers on HR processes and compliance matters.Know when to escalate issues appropriately to mitigate operational or regulatory risk.Job SpecificationsKnowledge and Experiences Required3–6 years of experience in HR Operations or HR Generalist roles.Strong working knowledge of Singapore employment legislation and MOM processes.Experience managing work passes, payroll coordination and HR documentation.Familiarity with HRIS systems (BIPO experience preferred).Skills RequiredStrong operational discipline and attention to detail.Clear and professional written communication skills.Ability to manage multiple priorities with accuracy and composure.High level of discretion when handling sensitive matters.Confident stakeholder management across seniorities.AttributesReliable and process-driven.Calm under pressure.Ability to work under tight deadlines with multiple projects,Solutions-oriented and accountable.Takes pride in operational excellence.Team player with a ‘hands-on’ approachAn ability to prioritise workload as well as an ability to pre-empt, identifyand respond to problemsReliability, i.e. resilience, confidence, tenacity and maturity