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Job Title: Senior Jira Administrator with Jira Align Experience

Location: Denver, CO (Onsite - 3-4 days in office/week - Local Candidates are more preferable)

Mode of Hiring: Contract

Job Summary: The Senior Jira Administrator will be responsible for the strategic administration, configuration, and maintenance of Jira and Jira Align systems. This role requires a deep understanding of Jira workflows, customizations, and integrations, as well as the ability to support and enhance our project management processes. The ideal candidate will have a proven track record of leading complex projects, mentoring junior team members, and driving continuous improvement initiatives.

Job Description:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience as a Jira Administrator, with at least 3 years of experience with Jira Align.
• Strong understanding of Jira workflows, customizations, and integrations.
• Experience with scripting and automation using Jira APIs, Groovy, or similar technologies.
• Proven track record of leading complex projects and driving continuous improvement initiatives.
• Relevant experience in Jira, Confluence, Jira Service Management and Jira Product Discovery administration, including user management, permissions, and workflows
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and senior leadership.

Key Responsibilities:

• Lead the administration and management of Jira and Jira Align systems, including user management, permissions, and configurations.
• Design, implement, and maintain advanced Jira workflows, custom fields, dashboards, and reports.
• Relevant experience in Jira, Confluence, Jira Service Management and Jira Product Discovery administration, including user management, permissions, and workflows
• Integrate Jira with other enterprise tools and systems to streamline processes and improve efficiency.
• Provide expert-level technical support and training to users, ensuring they can effectively utilize Jira and Jira Align.
• Collaborate with senior leadership and cross-functional teams to gather requirements and implement solutions that meet strategic business needs.
• Monitor system performance, troubleshoot complex issues, and implement improvements to ensure optimal performance and reliability.
• Stay up-to-date with the latest Jira and Jira Align features and best practices, and recommend enhancements to improve our project management capabilities.
• Mentor and guide junior Jira administrators and team members, fostering a culture of continuous learning and development.
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of our project management processes.

Preferred Certifications:

• Atlassian Certified Jira Administrator
• Atlassian Certified in Managing Jira Projects
• Atlassian Certified Jira Align Administrator