Senior Managed File Transfer

We are seeking an experienced Senior Managed File Transfer (MFT) Engineer with 7–10 years of hands‑on experience supporting enterprise MFT platforms. The ideal candidate will have strong expertise in Axway Secure Transport 5.x, Axway Sentinel, platform upgrades, automation, API integrations, production support, and troubleshooting.This role requires a self‑starter who can independently own complex technical issues, provide technical leadership, and collaborate effectively with internal teams and offshore support groups.Key ResponsibilitiesEngineer, administer, maintain, and support enterprise MFT platforms (primarily Axway Secure Transport 5.x)Provide operational support for production incidents, service requests, and technical tasksAdminister and support Axway Sentinel for monitoring and troubleshooting file transfer activitiesLead Secure Transport platform upgrades: planning, implementation, testing, troubleshooting, validationDevelop automation solutions to reduce manual work and improve reliabilityUse Axway Secure Transport APIs for administration, integration, automation, and monitoringConfigure and troubleshoot secure file transfer protocols: SFTP/SSH, FTPS, HTTPSPerform detailed log analysis across MFT components, OS, networks, and applicationsUse Splunk for log searching, monitoring, troubleshooting, and incident investigationSupport PGP encryption/decryption, key management, and related troubleshootingParticipate in MFT platform migrations involving RHEL/Linux OS upgradesTroubleshoot end‑to‑end file transfer issues: authentication, SSH keys, certificates, encryption, connectivity, permissions, configurationsProvide technical leadership and guidance to offshore teamsCollaborate with business units, application teams, infrastructure teams, security teams, and customersParticipate in incident management, problem management, and RCA for critical issuesIdentify opportunities to improve platform stability, monitoring, automation, and operational processesCreate and maintain technical documentation, procedures, troubleshooting guides, and knowledge articlesRequired Qualifications7–10 years of IT experience supporting enterprise MFT platformsStrong hands‑on expertise with Axway Secure Transport 5.xWorking knowledge of Axway SentinelDeep understanding of Secure Transport architecture, administration, configuration, troubleshootingExperience performing Secure Transport upgrades and migrationsStrong knowledge of secure file transfer protocols: SFTP/SSH, FTPS, HTTPSExperience with Secure Transport APIs and automationStrong knowledge of PGP encryption/decryption, key management, and troubleshootingStrong Linux/RHEL experience, including OS‑related migrationsExperience with Splunk for log analysis and troubleshootingWorking knowledge of AWS (connectivity, storage, infrastructure troubleshooting)Experience with scripting and automation (Shell, Python, etc.)Strong understanding of certificates, SSH keys, authentication, encryption, networking, and security conceptsExcellent analytical and troubleshooting skillsAbility to independently resolve complex production issuesAbility to lead and guide offshore teamsStrong communication skills for both technical and business audiencesDemonstrated leadership qualities to ensure smooth operations