Candidates must be available to work on a hybrid set up on either Holmdel, NJ, New York NY or Bethlehem, PA

Candidates must have done heavy email/messaging administration

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or significant relevant experience
• 5+ years of experience, preferably in a large financial services enterprise
• Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102
• Expert-level experience with Microsoft 365:
• Required: Administration, Outlook, Exchange Online, Exchange Server, Teams, SharePoint Online, Power Automate, OneDrive, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics.
• Desired: Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure.
• Intermediate-level experience with Proofpoint E-mail Protection Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response.
• Knowledge of other complimentary collaboration applications such as: Zoom, Hearsay Relate, Poppulo, Monday, BitTitan MigrationWiz, ShareGate, SharePoint Framework development
• Strong knowledge of IT Service Management and ITIL, preferably using Service Now Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure.
• Knowledge of Project Management, preferably using SAFe, Jira, and Confluence. Proven ability to complete projects reliably and with quality.
• Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM).
• Knowledge of Endpoints, Servers, and Cloud Devices, operating system