Senior Network Technician

Orlando, United States | Posted on 06/01/2026 We are seeking a Senior Network Technician to join our team! You will help support and maintain company network infrastructure. Five years or more of experience as a Network Technician with atleast a CCNA or CCNP. Performs identified Move/Add/Change (MAC)activity to include all required network modifications both physicaland logical. May include moving/adding connection in network closetand terminating port connections at the end location(desk/office/conference room, etc.). May include necessary changeswithin the switch to accommodate port activation. Perform as first responder to ITSM and Service Now problemtickets. Can include a variety of duties to include customercontact, problem identification, and research, taking correctiveaction, acquiring additional support, documentation, and problem closeout. Support other network personnel as required with theinstallation/modification of network infrastructure and components.Support during off-hours and weekends may be required formaintenance windows and break/fix. Monitors, controls, and isolates problems in a data communicationsnetwork. Monitors all network activity. Activates/deactivatesnetwork lines according to established schedules. May perform first-and/or second-level problem determination first level is help desk.Interfaces with users and/or network vendors. Sets up and tests a variety of systems and hardware componentsprior to field deployment. Analyzes failed equipment according toestablished methods or procedures and determine whether equipment isrepairable in-house or must be returned to the vendor for repair.Performs standard repairs and tests of components or equipment thatcan be repaired in-house. Tests incoming repaired items from vendorto ensure that repairs were properly done. Ensure compliance withstandard IT security rules and regulations Requirements Primary Skills Physically install network assets (i.e. switches, routers,firewalls, network tools & testing devices) in network closetsand data center network cabinets including: Logically configure network switches and tools/testing devices. Complete patching of circuits into switches. Perform network closet clean-up, switch port optimization, andsurvey work as needed. Monitor and take appropriate action from network alerts generatedfrom management tools. Perform advance Cisco switch configuration from command line layer2 and layer 3 configurations involving expert knowledge of the CiscoIOS IN AN ENTERPRISE environment. This includes knowledge of HSRP,RPVST, EIGRP, BPDUs, Vlans, Trunks, and VTP. Working experience ofat least 3 years of hands on. Advanced trouble shooting of complex switching problems forSpanning tree, vlans, ether channel and layer 3 routing protocolsOSPF, EIGRP and BGP. Work with facilities for new build outs of office spaces and newsite for Network cabling Fiber , cooper, power, cabinets, racks anddata closets. Work on budgeting , pricing out quotes and comparingquotes from cabling / electrical venders. This will includeinteracting with the customer and venders on a daily basis. Over 3 years Working experience of Cisco Wireless support of WAPsand WLCs in lightweight mode running multiple SSIDs and WLANS. Advanced knowledge of Single mode, Multimode fiber , cooper cat 6and other layer 1 cabling trouble shooting including use of TDR andFluke testers. Additional Skills & Experience Administer ITSM / Service Now network ticket queue. Respond,update, and close Remedy incident tickets (break/fix and service requests). Support network break/fix actions to restore service to customers.Meet network SLA and performance measurements. Provide customer interface communication skills. Take initial Tier1 calls from customers and/or help desk. Administer network asset tool to help assist in data integrity. Administer network drawings and documentation tools. Support after-hour network change control maintenance windows as needed. Assist with other network personnel to maintain well organizednetwork equipment storage areas. Assist with network equipment RMA activities as needed. Update and maintain AutoCAD and Visio drawings. Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions We are committed to fostering a diverse,inclusive, and innovative workplace where different perspectives leadto better IT solutions. As an Equal Opportunity Employer, we welcomeapplicants from all backgrounds and are dedicated to creating aninclusive environment. #J-18808-Ljbffr