Flex Moving & Storage offers a quick, simple, and modern storage experience in highly secure storage trailers with cutting-edge tech. Flex Moving & Storage is a leading provider of professional moving, packing, and storage solutions, offering high-quality services for both residential and commercial clients. We pride ourselves on our commitment to customer satisfaction, efficiency, and reliability.About the Role:We’re looking for a Senior Product Manager to drive the evolution of our marketplace platform — connecting customers with movers, storage, and transportation solutions seamlessly. This role will focus heavily on scaling our gig/contractor network, optimizing the end-to-end service experience, and ensuring that our product strategy aligns with Flex’s ambitious growth goals.What You’ll Do:Own the product roadmap for key marketplace and operations initiatives, balancing customer experience, operational efficiency, and growth.Develop deep expertise in both sides of the marketplace: customer needs and contractor (mover) experiences.Partner closely with Engineering, Operations, Design, and Leadership teams to deliver scalable and reliable products.Use data and insights to prioritize features, enhancements, and new opportunities that improve activation, retention, and satisfaction across the platform.Lead cross-functional efforts to launch new features and optimize existing tools that power Flex’s moving, storage, and contractor ecosystems.Champion the voice of the customer and the contractor at every step of the product development cycle.Establish clear KPIs and continuously measure product performance against business goals.Operate in a highly agile, fast-paced environment where experimentation and iteration are encouraged.What We're Looking For:5+ years of Product Management experience, ideally in marketplace, gig economy, logistics, or B2C service platforms.Experience with various product management tools and software, including JIRAProven experience building and scaling products in a two-sided marketplace or gig economy platform, with a strong understanding of supply/demand dynamics, user acquisition, and operational complexitiesA builder’s mentality — excited to work in a startup environment where processes are evolving, and impact is tangible.Strong technical understanding and ability to work closely with engineering teams (you don’t need to code, but you need to think like a builder).Excellent problem-solving, analytical, and communication skills.Proven ability to thrive in ambiguity and prioritize ruthlessly for impact.A customer-obsessed mindset — always anchoring decisions in user needs and experience.Why Join Flex:Opportunity to make a direct impact on a high-growth company reshaping the moving and storage industryWork with a passionate and experienced leadership team.Competitive compensation and benefits.Fast-paced, flexible, and supportive startup environment.