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Senior Program Manager, Customer Experience & Quality

  • Job type Posted on: Jul 09, 2026
  • Experience level SupportFinity™
  • Employment type Seattle, Washington
  • Employment type Onsite
  • Salary Full-time
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Job Title :

Senior Program Manager, Customer Experience & Quality

Job Type :

Full-time

Job Location :

Seattle Washington United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
Amazon Shipping is seeking a strategic Sr. Program Manager to lead support experience and quality improvement initiatives across technology, operations, and commercial teams. You will own end-to-end program management, define milestones, and drive alignment with stakeholders while communicating progress to senior leadership. The ideal candidate thrives in ambiguity, is highly data-driven, and can manage multiple initiatives with a clear, scalable approach. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 09, 2026

Reference Number:

14660_7C07F8D04F6B89E3AE2678C1A78C35A8

Employment:

Full-time

Salary:

Not Available

City:

Seattle

Job Origin:

APPCAST_CPC

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Amazon Shipping is seeking a strategic Sr. Program Manager to lead support experience and quality improvement initiatives across technology, operations, and commercial teams. You will own end-to-end program management, define milestones, and drive alignment with stakeholders while communicating progress to senior leadership. The ideal candidate thrives in ambiguity, is highly data-driven, and can manage multiple initiatives with a clear, scalable approach. #J-18808-Ljbffr

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