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Senior Program Services Specialist
Department: Career Education

(Position Number: CL0106)

Internal Posting Closing Date: Tuesday, March 19, 2024

• Please note that internal applications that meet all eligibility requirements and are received by 5:00pm on

external applications will not be considered. All external candidates will be informed of any status updates.

Full-Time 12-month Position (1.0 FTE)
40 hours per week plus benefits

Classified Salary Schedule, Track 17
(Currently: $32.09 - $39.78 per hour)

About Gavilan:
Located in the heart of California between San Jose and Monterey, Gavilan Colleges main campus in Gilroy
serves a diverse student population in a beautiful, park-like setting. In addition, we have campus centers
located in Hollister, San Martin, and South San Jose, which offer students a variety of courses and programs.
Our community recently voted to pass Measure X, a bond to renovate the main campus and build a full-
service campus in Hollister. Gavilan is proud to meet the needs of our growing community, offering high-
quality education in more than 70 transfer-related fields and over 30 industry-relevant career pathways. In
2023, we awarded over 1,200 Associate Degrees/career education certificates.

Gavilan College, a Hispanic Serving Institution with a 60% Latinx student population, is committed to
achieving educational equity for all students. We work to provide students with a rich and relevant learning
experience that emphasizes student engagement in and out of the classroom, encouraging students of all
ethnic and socioeconomic backgrounds to realize their goals and become socially responsible leaders. When
you join our team at Gavilan College, you will become part of an innovative and equity-focused community
that approaches higher education as a matter of social justice requiring broad collaboration among faculty,
staff, administration, students, and community partners.

Gavilan College fosters justice, equity, diversity and inclusion through its Principles of Community. As a
member of the Gavilan College community, you will join us in valuing the worth and dignity of every person,
the pursuit of truth, devotion to excellence, and the principles of democratic citizenship. All Gavilan
employees strive to maintain these ideals in an environment of inclusiveness and mutual respect. We live
these shared Principles of Community and work collaboratively to serve as a model of an exemplary, student-
centered community-serving college.

Ideal Candidate:
Gavilan College is committed to recruiting individuals that embody our Principles of Community by:

• actively demonstrating a commitment to embracing and celebrating diversity;
• committing to collaboration, effective communication and the development of strong working

The ideal candidate for this position is an equity-minded individual who understands the importance of holding
ourselves accountable for closing equity gaps and engaging in equitable practices. Gavilan strives to attract
candidates who view the elimination of inequities as an individual and collective responsibility and who are
able to reframe inequities as a problem of practice. The ideal candidate understands the mission and purpose of
the Career Education department and demonstrates a commitment to student-centered practices, effective cross
campus collaboration, purposeful service to the community and culturally responsive practices.

The ideal candidate will be accurate, detail-oriented, and responsible with strong organizational skills. Grant
experience, budgeting and the ability to meet constantly changing priorities are important. The ability to
demonstrate cultural competency and empathy are central to our campus community.

The Position:
Are you interested in creating an exceptional educational environment for students who are part of a dynamic,
inclusive community? If you see yourself as a professional who empowers students of diverse backgrounds to
reach their potential through innovative, structural change, we invite you to apply for the Substitute Senior
Program Services Specialist position. At Gavilan College, we welcome your commitment to fostering a
learning environment where resources are devoted to developing opportunities for students to break barriers
and thrive as scholars and community members.

Under general direction, to provide advanced administrative, liaison and program support services for students
in specialized College programs; and to perform related duties as assigned.

Distinguishing Characteristics:
This classification independently performs difficult and complex administrative, technical and
office support work in coordinating multiple or higher-impact College student support services
programs, working with a program director, dean or vice president. Responsibilities of this class
include student and program advocacy, outreach and recruitment, and administrative functions such
as budget projection, allocation and monitoring, maintaining and updating detailed records and
financial accounts, and preparing periodic and special reports including those to the Chancellor's
office. Assignments at this level require incumbents to exercise discretion and independent
judgment within general program and College guidelines. Positions in this class may provide lead
direction to others.

related to program funding, inter-agency program cooperation, services to or needs of
specific clients/students, mandates, referrals, and other cooperation and coordination;

• Serves as liaison and contact with college staff regarding student needs, assistance, status

• Provides highly specialized support to management and faculty and/or their committees;
• Reads and interprets program regulations, evaluates program operations, and drafts

records and prepares reports; works with the business office to resolve discrepancies;
performs special budget tracking related to funding requirements; prepares invoices;

• C ollects, compiles, summarizes and analyzes program, student and client statistics; inputs to

• Prepares a variety of informational and required reports on program statistics, services, and

• Determines eligibility of students for program services and benefits
• Prepares a variety of written materials including correspondence, reports, brochures,

recruitment, outreach and other materials, working in collaboration with college
departments and programs;

• Recruits students for program services and college attendance through program benefits;
• Provides program orientations for students, and explains policies, procedures and

students/clients by arranging appointments, assisting with applications, discussion with
referral agency or individual, and other coordination;

• Makes presentations to various groups to promote recruitment, program utilization and

• Arranges or prepares and conducts special training for students/clients, college staff, and

• Arranges for instructors for specialized programs and service areas;
• Coordinates special events related to the program such as conferences and workshops;
• Identifies, obtains and maintains special resources for students/clients served and staff;
• Attends, conducts and/or participates in a variety of committees and meetings;
• Provides a variety of responsible office support for the program.
  

including working with students with special needs and requirements.

p ositions within this class may require certification of bilingual skills.

Illustrative Education and Experience:

A typical way to obtain the above knowledge and skill is a combination of education and experience
equivalent to:

An Associate of Arts degree with major coursework in business or public administration, or an area which
would provide program-specific knowledge and skills, and three years of experience in program
administration, in an educational setting.

Physical Characteristics: The physical abilities involved in the performance of essential duties are:

Speech and hearing to communicate effectively in individual and group settings; manual dexterity to operate
keyboards and manipulate papers; vision to read text, forms and computer screens; mobility to travel to
committee meetings and conferences off campus.

The physical characteristics described here are representative of those that must be met by employees to
successfully perform the essential functions of this class. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

Application Process:
To be considered for this excellent opportunity the following items are required to be received by the CCC
Registry no later than 5:00pm on Tuesday, March 19, 2024 CCC Registry website: www.cccregistry.org

1. CCC Registry online application (all sections are required to be completed, Education, Employment
History, Professional References, General Information, Diversity Statement). Apply at
www.cccregistry.org *

2. Cover letter detailing qualifications and experience*
3. Abbreviated Curriculum Vitae or Resume*

NON-DISCRIMINATION

G avilan J oint Community College District is an Equal Opportunity Employer committed to nondiscrimination on the
basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age,
gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition,
physical or mental disability and any other status protected by applicable federal and state laws. Applicants who
require accommodations to complete the application or interview process, please contact the Human Resources
O ffice at (408) 852-2823 for assistance.