Senior Project Manager - E-Commerce

The Senior Project Manager - E-Commerce serves as a critical strategic and operational partner to the Digital Team leadership, sitting at the intersection of strategy, execution, and people. This role leads a small team of e-commerce managers while remaining hands-on with high-impact initiatives — partnering closely with digital, creative, technology, and operational leaders to drive alignment, structure, and execution across the organization.Major Duties & ResponsibilitiesStrategic LeadershipCollaborate with senior leadership to translate organizational vision into clear, measurable goals and action plans for the Digital TeamLead annual budget planning and monthly financial trackingServe as a trusted advisor — synthesizing complex information and presenting data-driven recommendations to support executive decision-makingOperational ExcellenceOversee the end-to-end execution of digital and cross-functional initiatives, serving as the central point of contact for stakeholder communication and project status reportingIdentify operational gaps and lead process improvement effortsManage the rollout of new systems, including change management and trainingTeam Cadence & CommunicationOwn the Digital Team's operational rhythm, including agenda setting, materials preparation, meeting documentation, and action item trackingPlan and facilitate cross-functional workshops designed to solve complex organizational challenges and drive collaboration across disciplinesCulture & Team InsightsMaintain a ground-level understanding of team culture and morale, proactively surfacing friction points and providing leadership with an informed, candid view of team dynamicsQualifications8+ years of experience in operations, program management, or a chief of staff function, ideally within a digital or technology-focused organization2+ years of experience managing and developing direct reportsProven track record leading complex digital initiatives across multiple teams and disciplinesStrong ability to translate strategy into executable plans while managing competing prioritiesProven ability to design and implement processes that improve team efficiencyExcellent communication and stakeholder management skills, including comfort presenting to senior leadershipStrong financial acumen, including budget planning and expense trackingHigh degree of judgment, organization, attention to detail, and follow-throughExperience working with digital platforms, e-commerce environments, and/or technology teams preferredComfortable operating in ambiguous environments and building structure where it does not yet existWHO WE AREIn April 1994, we opened our doors on Lafayette Street in downtown Manhattan and became the home of New York City skateboarding. Over 30 years, we have established ourselves as a brand known for quality and style, and have expanded from our New York City origins into a global community, working with generations of skaters, artists, photographers, designers, musicians, filmmakers, and writers.Our physical stores serve as cultural landmarks, reflecting the brand’s street style and fostering a strong sense of community. We currently have 18 locations worldwide – six in the US, four in Europe (France, Italy, the UK and Germany) and eight in the Asia-Pacific region (Japan, Greater China and South Korea).Supreme.com is the digital home of the brand with an e-commerce platform that operates in 45 countries. Supreme.com offers customers access to the brand’s full collection of products including apparel, footwear and accessories.