Senior Project Manager (eDiscovery)

We are seeking a Senior Project Manager to join our fast-growing Project Management department and ensure consistently proactive round-the-clock client support for multiple assigned projects from kick-off through delivery, resource allocation, and quality control.Candidates must have hands-on experience with eDiscovery and Relativity. Responsibilities:Oversee Innovative Driven accounts and serve as assigned clients’ primary point of contact during shiftInteract with multiple clients to develop and reinforce strong client relationshipsInitiate project kick-off calls and ensure project is kept within budget, scope, and expected timelineConsult and provide expertise to internal and external stakeholders regarding best practices in EDRMProvide and document final quality control and assurance measures on key client deliverablesEnsure that quality control SOPs are implemented, and standards are met for all project deliverablesDevelop and execute project plans that guarantee successful completion and on-time delivery of project tasksExecute and/or delegate incoming client requests within the teamDistribute project reports and key metrics based on internal and external client requirementsSuccessfully execute Relativity administrative functions in live project databases as neededProvide and maintain accurate, proactive, and concise communication and record keeping on all project details, such as tracking logs, project specifications, case reports, and project deliverablesFollow Innovative Driven SOPs related to project tracking, ticket submission, time entry, email response times, and interdepartmental support outreachQualifications:BA/BS degree or seven years in litigation support/legal industry roleMinimum five years in an eDiscovery Project Management roleMinimum five years of extensive, hands-on, daily work in Relativity, including processing and technology assisted review technologies. Preference for candidates with Relativity certifications (RCA, RCU, etc.)Knowledge of the entire EDRM, from collections through productionProblem-solving skills and capacity to leverage expertise to proactively anticipate client needsStrong teamwork, communication, and interpersonal skillsDemonstrated experience managing multiple concurrent projects under tight deadlinesAs an equal opportunity employer, we value diversity and collaboration, understanding that our differences drive success. By connecting diverse perspectives, we unlock new possibilities and maximize our team's potential. We energize, engage, and motivate others to do their best work, and we're dedicated to creating an environment of appreciation, belonging, growth, and purpose. If this job description excites you, we encourage you to apply—even if you don’t meet every requirement. We’re eager to meet individuals who share our mission and can bring unique strengths to our team.