Senior Sales Manager Apply
- Answer phones and dispatch calls to the appropriate individuals.
- Greet walk-in customers and assist them with their orders.; assist customers over the phone.
- Greet vendors and visitors upon arrival and ensure that they are properly checked into the security system; inform the respective employees accordingly.
- Assist with the processing of on-line/internet sales orders.
- Answer phones clearly and politely on the first or second ring to ascertain reason for call and assist the caller. Page clearly and loudly, when necessary; check general mailbox daily, to review messages and forward messages to appropriate employees.
- Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
- Process all orders for local customers carefully, following through on order processing from receipt of order, shipping, billing to payment.
- Process in-person product purchase ensuring that the customer receives the correct request and receipt of payment; forward yellow copy of payment receipt and money to Accounts Receivable department, immediately.
- Handle all telephone orders using order form to record information, for order processing. All orders for bread and other baked products must be recorded on the appropriate order form and faxed immediately to RCB/Mt. Vernon.
- Ensure high level and consistent customer satisfaction and efficient work processes; follow-up with phone calls, e-mail, mail correspondence, etc. where necessary.
- Communicate with the Production department from time to time, to ensure that there is availability of adequate Sales products for on-going customer order fulfillment and disbursement; document items to be produced and forward to the Production Manager for the production of said items; inform the General Manager of any discrepancies that cannot be immediately resolved.
- File all processed orders with the bill of lading, pink/yellow copies of invoices and original order forms, in proper place.
- Check for Purchase Orders from the EDI computer system, as required; invoice customers accordingly using the EDI system.
- Assist with the processing of on-line/internet sales orders, on a regular basis.
- Assist with the monitoring of bioterrorism and food security; maintain visitors log book, surveillance and general security, on a regular basis.
- Maintain printers, photocopying, laminating machines, ensuring that they have adequate supplies for proper functioning; communicate any equipment problems to the General Manager or Office Manager or Operations Specialist immediately, in order for service calls to be placed for equipment repair.
- Ensure that the front counter area is clean and neat and that there is adequate supply of company brochures, UPS, Federal Express and Airborne supplies, at all times; arrange UPS, Federal Express pick-ups, as is necessary.
- Handle all sample requests for the Sales/Promotions department and inform VP/Sales, General Manager or Office Manager of any important issues that need to be addressed.
- Perform any other related duties
Minimum 2 years related work experience, with salesbackground; proficient in Microsoft Word, Excel and data entry software. Competitive pay + benefits. EOE, all qualified applicants will receive consideration for employment without regard to their disability or protected veteran status. Please fax resume to: 845-398-3001 or e-mail to: resumes@cfdnyinc.com.
Job Type: Full-time
Pay: From $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor's (Required)
Experience:
- Budgeting: 3 years (Required)
- Sales: 5 years (Required)
- Customer relationship management: 3 years (Required)
Work Location: In person
