Desired Skills/Experience:

• Knowledge of housing and homelessness prevention programs is a plus
• Experience with Snowflake and Tableau
• Familiarity with a variety of software development methodologies such as agile, waterfall, and a strong understanding of the suitability of these methodologies for certain development environments and types of applications
• Experience with advanced Microsoft Office, pivot tables, charts, Visio, data analytics and JIRA or other project management tools
• Experience with SQL a plus

JOB DESCRIPTION
The Business Analyst will help our stakeholders administer emergency housing programs through strategic IT investments in a collaborative, cost effective, and timely manner. The Business Analyst will be responsible for translating business and technical requirements into test plans and support documentation. Additionally, the BA will ensure scope and requirements of projects are met through quality assurance testing, user acceptance testing, and production implementation. The BA will conduct research to determine the state of solutions able to meet the business requirements-within or outside the current infrastructures and determine the feasibility of said solutions. The BA will analyze the impact of the proposed solution across the business, develop use cases to explain/demonstrate business requirements and specifications to the IT team, and contribute a business or process perspective during design reviews. The ideal candidate must demonstrate creativity, a keen problem-solving ability along with proven leadership, collaboration and facilitation skills.

Responsibilities
The BA- Sr is responsible for:

• Analysis:
  • Collaborate cross functionally with various groups: business owners, end users, subject matter experts, etc.
  • Gather business requirements through a variety of techniques (e.g., work sessions and interviews)
  • Identify, assess, and document business requirements
  • Recommend business priorities and advise business on options, risks, and costs
  • Develop / participate in training sessions, demos, and documentation of meeting outcomes through peer review, validation, or submission
  • Develop technical standards/ policies to meet the needs of customers; ensure systems analysis procedures and practices are identified and implemented
  • Participate in daily stand-ups, planning and retrospective meetings
  • Write use cases, business rules, and other artifacts to articulate/ represent business processes, desired outcomes, and requirements
  • Evaluate information gathered from multiple sources; reconcile conflicts and creatively develop new solutions for existing problems, break down high level information into details and distinguish user requests from the underlying true needs
  • Document business, application, and system scenarios for identifying the stakeholders impacted or proposed solutions, while adhering to proper change management procedures