Senior Salesforce Consultant (Forward Deployed)

WHO WE ARESMBHD is a Chicago Salesforce consulting firm built for small and mid-market businesses. We continue to grow! We’re about 30 people, with two AppExchange apps and deep work in Sales Cloud, Service Cloud, Field Service, Experience Cloud, and integrations. We deliver in pods of three to four engineers that own a client engagement end to end.This year we rebuilt delivery around AI. Our engineers direct AI to produce most of the configuration and code, then spend their time where it matters: understanding the client, designing the right solution, and driving adoption.THE ROLEInternally we call this role Process Forward Engineer, and PFEs are how we deliver. You run discovery with the client, design the solution, direct the build, run the training, and own the outcome. There is no analyst upstream of you gathering requirements and no developer downstream of you building what you scoped. You do the whole thing, with AI doing the heavy production and an Analyst on your pod picking up the last mile.You work across two to four engagements at a time. Sometimes you lead a project, and sometimes you work alongside a pod teammate on a bigger one.WHAT YOU WILL DORun discovery sessions and workshops with client stakeholders and turn messy business problems into clean, buildable solutionsDesign and deliver solutions on the platform: Flow, Agentforce, configuration, and code where it earns its placeDirect AI to produce the build, then read, test, and own every line of itWork on integrations and data migrations with your podDeliver training and drive adoption so clients use what you builtDemo your own work every week, internally first, then to the clientScope and estimate new work as engagements growBring what you learn in the field back into how we deliverWHO YOU AREYou know Salesforce well: the data model, automation, security, reporting, and where the platform pushes backYou are as comfortable in front of a VP explaining a design as you are in Setup building itYou use AI every day already and you are looking for a firm that takes that seriouslyYou want ownership. Handoffs frustrate youYou want to grow with a company, not pass through oneWHAT WE NEED FROM YOU2 to 5 years delivering Salesforce solutions, at a partner or on an internal teamHands-on Flow and declarative configurationExperience leading discovery or requirements sessions with business usersClear communication with technical and business audiencesBachelor’s degree in computer science, MIS, business, or a related fieldBased in the Chicago area, in our office [X] days a weekNICE TO HAVESSalesforce certifications (Admin, App Builder, PD1, cloud certs)Integration and data migration experience (REST APIs, middleware, data loading)Working knowledge of Apex and LWC, enough to read it and direct itAgentforce, Einstein, or other Salesforce AI experiencePrompt engineering, agents, or LLM application workField Service, Experience Cloud, or Revenue Cloud depthConstruction, engineering, manufacturing, or professional services clientsBENEFITSMedical, dental, vision, and disability insurance401(k) with 6% match, no vesting periodFlexible scheduleCertification support and paid learning timeA team that ships, not just advisesOUR CORE VALUESGet S*&% DoneBe Smart and AmbitiousBe Compassionate Towards EveryoneCome to Work Positive and ExcitedBe Collaborative with Sharp ElbowsOwn It and Make It Great