Position Details
Senior Salesforce Sfdc Consultant Business Systems Apply
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
Position: Senior Salesforce (SFDC) Consultant / Business Systems Analyst (BSA)
Location: WOODLAND HILLS, CA 91367
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description
- We are looking for an experienced Senior Salesforce Consultant/BSA with strong Salesforce Administration and Consulting certifications.
- The ideal candidate will be responsible for solution design in Salesforce, working closely with Senior Salesforce Architects and client SMEs.
- This is a client-facing role requiring strong consulting, solutioning, and stakeholder management skills.
Key Responsibilities:
- Lead or play a major role in Salesforce solution design across Sales, Service, Experience, Health, and Data Clouds.
- Collaborate with business and IT teams to gather and translate requirements into functional and technical solutions.
- Partner closely with Senior Salesforce Architects, Enterprise Architecture teams, and executive-level sponsors (VP/Director) to ensure alignment with business goals.
- Conduct end-to-end requirements gathering, including EPICs, features, and user stories using tools like JIRA and Confluence.
- Prepare detailed requirement and solution design documentation, including gap analysis, use cases, and scope documents.
- Coordinate with offshore teams for development, configuration, and testing during build and deployment phases.Facilitate design brainstorming and requirements clarification sessions across multiple geographies.
- Participate in Scrum of Scrums model for large-scale Salesforce programs.
- Build prototype configurations in Salesforce (Sales/Service/Experience Cloud, , AgentForce) during the design phase.
- Provide architectural oversight and ensure alignment with CRM roadmaps and Salesforce best practices.
Required Skills and Experience:
- 8+ years of total IT experience, including at least 5 years in .
- Proven track record in 4 5 Salesforce implementations (Sales, Service, Experience, Health, or Data Cloud), each lasting at least 6 months.
- Strong domain experience in Healthcare payer business, particularly within Sales processes.
- Hands-on experience in requirements analysis, documentation, and management (EPICs, user stories, etc.).
- Proficiency with JIRA, Confluence, and other issue/requirement tracking tools.
- Strong understanding of Salesforce objects, configuration, and administration essentials.
- Experience in CRM roadmap planning, architectural design, and implementations.
- Excellent interpersonal, communication, and stakeholder management skills, with experience handling large enterprise programs.
- Experience with onsite-offshore coordination and flexibility for late evening or early morning calls.
- Apex/Visualforce and Salesforce code optimization knowledge are good to have but not mandatory.
Good to Have:
- Experience in code-level re-engineering or optimization on Salesforce.
- Exposure to custom app development on the platform.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
