ResponsibilitiesInstall, configure, and maintain software and hardwareManage/troubleshoot systems, network servers and technology toolsEnsure security through access controls, backups, and firewallsAsset and Mail service managementOffice 365 managementNetwork management of LAN, WAN & SDWAN.Optimize processes and lead process improvementEnsure systems are secure and protected from breach or virusesCreate automation tools / scripts for system administration activitiesEnsure alignment to Corporate IT rules and guidelinesBuild an internal wiki with technical documentation, manuals and IT policiesMonitoring system performance to ensure everything runs smoothly and securelyPerform routine/scheduled audits of the systems, including all backupsAnalyze service and tool needs, evaluate systems, identify gaps, and suggest solutions for efficiency and scalability.Track IT inventory (hardware, software, licenses) and manage procurement and disposal processes.Lead IT initiatives with project management skills to enhance operations and collaboration.Knowledge of cybersecurity best practices and compliance standards (e.g., ISO 27001, GDPR).Disaster recovery planning & implementation to ensure business continuity during system failures or data lossConduct regular audits on IT inventory, systems, and backups to ensure compliance and security.Ensure governance of IT processes, ensuring adherence to policies, standards, and best practices.Project management skills (or familiarity with project management tools) to lead IT-related initiatives, which can improve IT operations and collaboration.Training staff on the use of new technology and offering support as neededProvide IT Support to all the employees following SLAs.Qualification, Experience and Skills required: Bachelor’s degree in computer science, Information Technology, related technical field, or equivalent practical experienceMinimum 5 years’ experience as System AdministratorProfessional Certifications (ITIL and MCSA are plus) Proven experience as a System Administrator, Network Administrator, or similar roleExperience with databases, networks (LAN, WAN) and patch managementExperience with the hardware- FortiGate Firewalls, Switches, Access Points. Experience with project management tools- ServiceNow, Clickup, ERP System (Odoo) Vendor Management – Hardware, software, Services and ISP servicesExpert-level knowledge of system security (e.g., intrusion detection systems) and data backup/recoveryAbility to create scripts in Python, Perl, or other languagesAbility to create PowerBI dashboards.Power Shell, VB Script, Java Scripting is a plus.Familiarity with various operating systems and platformsProblem-solving attitude, resourcefulness, and exceptional communication skillsAbility to take quick decisions while working independently