Who We Are

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.

What You’ll Do

The Sr Recruiter will work closely with managers to gain a comprehensive understanding of the company’s hiring needs and meet hiring goals. This role will be responsible for the full recruitment lifecycle across a variety of roles. This role will foster high-touch relationships and partner with managers to design, refine and implement innovative recruitment strategies.

In this role, you will:

• Develop and implement overall recruiting strategy to meet hiring metrics.
• Develop and update job descriptions and job specifications; perform job and task analysis to document job requirements and objectives.
• Collaborate with departmental managers to understand skills and competencies required for openings.

• Develop effective job postings and post open roles to relevant platforms.
• Utilize knowledge of multiple recruiting sources and execute innovative strategies to find quality candidates.

• Recruit, interview, and facilitate the hiring of qualified job applicants for open positions. Arrange and facilitate onsite interviews when needed.

• Screen resumes and manage candidates throughout the hiring process, from interview preparation to final-offer negotiation.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates.
• Assess candidates’ relevant knowledge, skills, experience and aptitudes.
• Utilize technical assessments when needed to qualify candidates.

• Conduct or acquire background checks and employee eligibility verifications.
• Draft and execute offer letters and handle candidate negotiations.
• Handle employee onboarding and assist managers on creating onboarding plans when needed.
• Provide guidance to managers on best practices in hiring/interviewing/assessing candidates.

• Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications.
• Maintain database of candidate records, including active and passive prospects.
• Monitor and apply recruitment best practices.
• Provide analytical and well-documented recruiting reports to leadership.
• Create and implement employer branding strategy and respond to online reviews.
• Promote company’s reputation as “best place to work”.

What You’ll Need to Join Our Team

Experience

• Bachelor’s degree in Business Administration or related field or equivalent work experience.

• Seven or more years of experience in full cycle recruitment.
• Experience recruiting within the SaaS industry for hard to fill roles.
• Experience working for a recruitment agency.

• Experience in talent acquisition including, job postings, interviewing, scheduling, conducting skills assessments, creating offers and completing background checks/employee eligibility verifications.

• Proven success in conducting interviews using various methods (phone, video, email, in-person).
• Solid ability to conduct different types of interviews (structured, competency-based, behavioral, etc).
• Ability to organize skills assessments.
• Familiarity with HR databases, applicant tracking systems and job boards.

• Proven experience in developing recruitment strategies.
• Proven experience meeting recruitment metrics.
• Understanding of state and federal employment law.
• Human resources certification preferred such as SHRM-CP, PHR or aPHR.

Why Work For Us

• Competitive Compensation from 100,000-120,000/annually*
• Comprehensive Benefit Package**
  1. Health, Dental & Vision Insurance
  2. Health Savings Account (HSA)
  3. Flexible Spending Account (FSA)
  4. Short & Long Term Disability Insurance
     • Company-paid Long-Term Disability
  5. Company-paid Life Insurance
  6. Voluntary Life Insurance
  7. Voluntary Accident Insurance
  8. Employee Assistance Program
  9. 401k with generous Company Match
  10. Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Annual Bonus Program
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible to enroll the first day of employment for immediate coverage.

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.