Senior Technical Specialist Rpa Ai Automation

Number of Openings: 1
Work Arrangement: Onsite
Interview Type: In-Person
Project Start Date: January 8, 2027
Project End Date: September 30, 2027
Resume Submission Deadline: November 13, 2026

We are seeking an experienced Senior Technical Specialist RPA & AI Automation to support, maintain, and enhance existing Robotic Process Automation (RPA) and Artificial Intelligence (AI) applications. The ideal candidate will have strong hands-on experience in Microsoft Power Platform, intelligent document processing, enterprise application development, and system integration.

The selected candidate will be responsible for designing, developing, testing, deploying, and supporting intelligent automation solutions that streamline business processes, reduce manual efforts, and improve operational efficiency.

This role requires expertise in Microsoft Power Automate, Power Apps, AI Builder, Power BI, C#, ASP.NET, .NET Core, and SQL Server. The candidate should also have experience implementing AI-driven document processing, OCR, automated workflows, and enterprise application integrations.

The successful candidate will work closely with business stakeholders, project managers, business analysts, and technical teams to identify automation opportunities and deliver scalable solutions aligned with organizational objectives.

Experience with enterprise document capture and content management platforms such as IBM Datacap and IBM FileNet will be highly desirable.

• Maintain, troubleshoot, support, and enhance existing RPA and AI applications in production environments.

• Design and implement new automation solutions based on business requirements and project backlogs.

• Develop automated workflows using Microsoft Power Automate, including Cloud Flows and Desktop Flows.

• Build and maintain AI-driven automation solutions using Microsoft AI Builder.

• Monitor automation performance, identify issues, and implement continuous improvements.

• Prepare and maintain technical documentation, solution designs, deployment procedures, and support documentation.

• Develop and maintain AI Builder models for intelligent document processing and Optical Character Recognition (OCR).

• Extract, classify, validate, and process information from scanned documents, paper forms, PDFs, and digital images.

• Train and optimize AI models to improve document classification and data extraction accuracy.

• Develop automated workflows for document validation, exception handling, and data processing.

• Implement intelligent document processing solutions to minimize manual data entry and improve business efficiency.

• Design, develop, maintain, and enhance enterprise applications using C#, ASP.NET, ASP.NET Core, and .NET Framework.

• Develop REST APIs, web services, and integration components to connect enterprise applications with automation platforms.

• Integrate Microsoft Power Platform solutions with SQL Server, SharePoint, document management systems, and external applications.

• Perform application testing, debugging, code reviews, and deployment activities.

• Support application lifecycle management and ensure the reliability and scalability of developed solutions.

• Develop interactive reports and dashboards using Microsoft Power BI.

• Create operational metrics, performance reports, and monitoring dashboards for automation initiatives.

• Analyze existing business processes and identify opportunities for automation and optimization.

• Translate business requirements into technical solutions and communicate complex technical and functional concepts to stakeholders.

• Prepare comprehensive technical specifications, architecture documentation, implementation plans, and support procedures.

• Serve as a subject matter expert for assigned application technologies.

• Collaborate with cross-functional teams, business stakeholders, and technical specialists.

• Provide technical guidance and support throughout the development and deployment lifecycle.

• 15+ years of experience conveying technical and functional concepts related to specialized technologies.

• 15+ years of experience preparing complex technical documentation.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.

• 5+ years of software development experience using:

  • C#

  • ASP.NET / ASP.NET Core

  • .NET Framework / .NET Core

  • Microsoft SQL Server

• 3+ years of hands-on experience with Microsoft Power Platform, including:

  • Power Automate

  • Power Apps

• 2+ years of experience with Microsoft AI Builder or similar intelligent document processing and OCR technologies.

• 2+ years of experience developing Power BI reports and dashboards.

• 11+ years of experience implementing automated workflows, document processing solutions, and system integrations using REST APIs and web services.

• Strong experience in application development, troubleshooting, testing, and production support.

• Excellent analytical, problem-solving, communication, and technical documentation skills.

• Experience working in Agile development environments.

• 1+ year of experience with IBM FileNet.

• 1+ year of experience with IBM Datacap.

• Experience with Azure AI Services, Azure OpenAI, or machine learning solutions.

• Experience with OCR and intelligent document processing technologies.

• Experience with enterprise content management and document management systems.

• Experience supporting government or public-sector organizations.

• Microsoft Power Platform certifications.

The ideal candidate will be a senior-level technical specialist with extensive software development experience and strong hands-on expertise in Microsoft Power Platform, RPA, AI-driven automation, and intelligent document processing.

Candidates should demonstrate the ability to maintain existing enterprise applications, develop new automation solutions, integrate systems using REST APIs, and communicate complex technical and functional concepts effectively.

Candidates with IBM FileNet, IBM Datacap, AI Builder, and enterprise document processing experience will have an added advantage.