Server-South End

Server PositionThe Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests.ResponsibilitiesDirect guests to their seats and present the menuPresent the guest with recommendations, including wine pairingsWork with the back server to ensure all of the guest's needs are metRing in all orders into Micros and process paymentsCheck identification to ensure that guests meet minimum age requirements for consumption of alcoholic beveragesMaintain tables through pre-bussing, marking and clearing with correct procedureCheck with guests regularly to ensure that they are enjoying their meals and take action to correct any problemsAttend to every need of the guestReset tables with plates, napkins, glasses and silverware prior to service/seatingSet up food stations to prepare for the next shift or for large partiesAssist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guestsWork diligently in order to achieve outstanding service qualityAdapt to a fast-paced work environmentSkillsSolid knowledge of the menu and culture of the restaurantBasic English reading and communication skillsStrong attention to detailUnderstanding of Micros POS system-entering orders, processing paymentsIdentification and prioritization of tasks to maintain tablesAvid team playerWorking ConditionsBe able to stand on your feet for the entirety of a scheduled shiftHave strong customer-service skills with an "above and beyond" attitudeMust be able to work quickly in a confined area and stand for extended periods of timeEducation/ExperienceHigh school diploma or equivalent is requiredWillingness to learn a new craft and acclimate to a fun culturePrior restaurant experience is not requiredTIPs Certification- CT/NY/MA/VA/FL MarketsABC Certification- TN Market