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Service & Support Administrator (Case Manager)

  • ... Posted on: Feb 16, 2026
  • ... Greene County Board of Developmental Disabilities
  • ... Xenia, Ohio
  • ... Salary: Not Available
  • ... Full-time

Service & Support Administrator (Case Manager)   

Job Title :

Service & Support Administrator (Case Manager)

Job Type :

Full-time

Job Location :

Xenia Ohio United States

Remote :

No

Jobcon Logo Job Description :

Job Description

Job Description
Salary: Starts at $24.04 per hour

Are you ready to be a powerful advocateand planner for individuals with developmental disabilities? At Greene Co Board of DD, our Service and Support Administrators are the heart of person-centered care. You won't just process paperworkyou'll case manage futures, ensuring every person has the support and resources to achieve their goals.

  • Facilitate & Develop the Plan:Lead assessments and develop the Individual Service Plan (ISP)a roadmap that reflect each persons goals and needs.
  • Keep the Plan Fresh:Regularly review and update ISPsto ensure they always reflect the individuals current needs and goals.
  • Act Fast in a Crisis: Guaranteeimmediate, 24/7 service access for urgent situations and participate in the on-call rotation(divided by the whole team) to manage emergencies and ensure safety.
  • Check for Progress:Implement ongoing service reviews to confirm that services are appropriate and outcomes are being met.
  • Coordinate Success:Provide continuous case managementfocused on achieving the desired outcomes defined in the ISP.
  • Keep Records Tight:Maintain organized case files and case notes with precision and timeliness.
  • Partner with Providers: Train providerson the ISP and ensure they meet all service expectations.
  • Secure the Funding:Complete cost projections and documents quickly to authorize necessary servicesand funding.
  • Protect Health and Safety:Take immediate actionto resolve any health or welfare concerns.
  • Work as a Team:Thrive in a supportive environment with encouraging supervisors!

***This job requires travel throughout Greene County and would be a mix of in office, remote work and in-person visits.***



Minimum Qualifications:

  • Bachelor or higher degree required.
  • Case management experience.
  • Strong communication, organization, and problem-solving skills.
  • Ability to work collaboratively with individuals, families, and service providers.
  • Must successfully pass State and/or Federal Criminal Background Check, ODODD Abuse Registry, Nurse Registry, Office of Inspector General, Sex Offender Registry, Offender Registry, and SAM Database required by law or rule.
  • Must successfully complete pre-employment physical including drug test.
  • Must obtain and maintain certificationidentified for the position by the Ohio Department of Developmental Disabilities (at hire).
  • Must maintain valid Ohio drivers license in accordance with Board policy.



Key Benefits:

  • Paid holidays
  • Personal days
  • Sick Leave
  • Vacation
  • Tuition Reimbursement
  • OH Public Employee Retirement System
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Continued Education/Training

View Full Description

Jobcon Logo Position Details

Posted:

Feb 16, 2026

Employment:

Full-time

Salary:

Not Available

City:

Xenia

Job Origin:

ziprecruiter

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Job Description

Job Description
Salary: Starts at $24.04 per hour

Are you ready to be a powerful advocateand planner for individuals with developmental disabilities? At Greene Co Board of DD, our Service and Support Administrators are the heart of person-centered care. You won't just process paperworkyou'll case manage futures, ensuring every person has the support and resources to achieve their goals.

  • Facilitate & Develop the Plan:Lead assessments and develop the Individual Service Plan (ISP)a roadmap that reflect each persons goals and needs.
  • Keep the Plan Fresh:Regularly review and update ISPsto ensure they always reflect the individuals current needs and goals.
  • Act Fast in a Crisis: Guaranteeimmediate, 24/7 service access for urgent situations and participate in the on-call rotation(divided by the whole team) to manage emergencies and ensure safety.
  • Check for Progress:Implement ongoing service reviews to confirm that services are appropriate and outcomes are being met.
  • Coordinate Success:Provide continuous case managementfocused on achieving the desired outcomes defined in the ISP.
  • Keep Records Tight:Maintain organized case files and case notes with precision and timeliness.
  • Partner with Providers: Train providerson the ISP and ensure they meet all service expectations.
  • Secure the Funding:Complete cost projections and documents quickly to authorize necessary servicesand funding.
  • Protect Health and Safety:Take immediate actionto resolve any health or welfare concerns.
  • Work as a Team:Thrive in a supportive environment with encouraging supervisors!

***This job requires travel throughout Greene County and would be a mix of in office, remote work and in-person visits.***



Minimum Qualifications:

  • Bachelor or higher degree required.
  • Case management experience.
  • Strong communication, organization, and problem-solving skills.
  • Ability to work collaboratively with individuals, families, and service providers.
  • Must successfully pass State and/or Federal Criminal Background Check, ODODD Abuse Registry, Nurse Registry, Office of Inspector General, Sex Offender Registry, Offender Registry, and SAM Database required by law or rule.
  • Must successfully complete pre-employment physical including drug test.
  • Must obtain and maintain certificationidentified for the position by the Ohio Department of Developmental Disabilities (at hire).
  • Must maintain valid Ohio drivers license in accordance with Board policy.



Key Benefits:

  • Paid holidays
  • Personal days
  • Sick Leave
  • Vacation
  • Tuition Reimbursement
  • OH Public Employee Retirement System
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Continued Education/Training

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