Position Details
Service Administrator Assistant Apply
Job Description
Job Description
Salary: $45,000
- Job Title
Service Administrator Assistant - Department
Service - Location
Elgin, IL - Main Purpose of role
The Service Administrator Assistant provides operational, administrative, and logistical coordination support to the service team to ensure efficient service delivery, accurate documentation, timely reporting, and smooth daily operations. This role focuses on execution, tracking, follow-ups, and preparation to assist the service team.
- Main Tasks
-Provide administrative and coordinate support to the Service Team to ensure smooth daily service operations.
-Monitor service communications, track customer and technician requests, and follow up on open Dynamic cases.
-Assist in monitoring, maintaining and updating the logistical schedule updating internal team and customers
-Prepare, update, and maintain travel schedules, service calendars, and technician travel profiles.
-Organize, track, and file service, installation, warranty, and equipment documentation.
-Compile, review, and upload service and expense data to support accurate reporting and compliance.
-Support office operations, meetings, onboarding activities, and documentation of standard processes. - Key Skills
-Computer literate with knowledge of Microsoft Office package
-Excellent communication and interpersonal skills
-The ability to build effective relationships at all levels of the organization
-Mathematical acumen
-Knowledge of equipment and A B Graphic portfolio
-High school diploma or GED equivalent - Personal Attributes
-Ability to work alone or within a team
-Able to prioritize and meet deadlines
-Time management skills
-Courteous and professional
-Effective communication
-Willingness to travel - Responsible For
-Health and Safety of Self and Colleagues
-Following Company rules, policies, and procedures
-Maintaining all items supplied by AB Graphic - Reports To
-Service Manager
-Operations Manager - Ad Hoc
-This list is not exhaustive, and you may be required to carry out other reasonable tasks at your managers request within your competence. - Benefits
-Competitive Salary
-Health, dental and vision insurance,
-Life Insurance
-Long term disability
-401k with match
-20 days PTO
-FSA
