Position Details
Service Advisor Apply
Job Description
Are you passionate about cars and great at connecting with people? Randy Wise Automotive Team in Flint, Michigan, is looking for a friendly and knowledgeable Service Advisor to join our dedicated auto service family! We're not just a dealership; we're a team committed to providing an outstanding automotive experience for every customer. You'll be the crucial link between our valued customers and our expert service technicians, ensuring everyone receives top-notch care and clear communication. Imagine being the person who helps folks keep their vehicles running smoothly, offering solutions, and making their service experience as pleasant as possible. If you thrive in a dynamic environment, love solving problems, and enjoy making a positive impact on people's day, this is a fantastic opportunity to grow your career with a respected name in the automotive world. Come be a part of our welcoming team!
Benefits
Annual Base Salary Based on Experience
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
Greet customers warmly upon arrival and professionally address their automotive needs.
Listen actively to customer concerns and accurately translate them into repair orders for technicians.
Provide clear, detailed explanations of recommended services and repairs, including estimated costs and timeframes.
Build trust and rapport with customers by offering honest advice and exceptional service.
Schedule appointments and manage the flow of vehicles through the service department.
Follow up with customers after service to ensure their satisfaction and address any lingering questions.
Requirements
Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
Strong understanding of automotive repair processes and terminology.
Excellent communication and interpersonal skills, with the ability to explain technical issues clearly to customers.
Proficiency with dealership management systems (DMS) and general computer applications.
A positive attitude and a genuine desire to help customers.
Ability to manage multiple tasks and prioritize effectively.
