Service Advisor - Lexus of Wilmington

Service Advisor/Service WriterLexus of Wilmington is growing! We are hiring a Service Advisor/ Service Writer for our elite service department.As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you! Our automotive Service Advisor/ Service Writer will greet customers and consult with them on their vehicle service needs.Experience Everything MileOne has to Offer:5 day work weekCompetitive compensation with unlimited earning potentialGreat opportunities for career advancementPositive, success driven work environmentTraining and mentoring opportunitiesService Advisor Responsibilities:Provide industry leading customer service to include vehicle service care and manufacturer's warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications:Prior experience in automotive service writing, luxury line service experience preferredWorking knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsMileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.