Hyundai of New Port Richey Service AdvisorHelping satisfied customers drive away with a smile isn't just what we do it's who we are. At Hyundai of New Port Richey, we focus on earning customers for life, and our Service Advisors are at the center of that experience. If you're customer-focused, enjoy a fast-paced dealership environment, and want a career with real growth opportunities, this could be the role for you.Why Work for Hyundai of New Port Richey?Number one volume Hyundai dealership for 12 years in a rowNewly renovated, state-of-the-art facilityHyundai Board of Excellence Award winnerIndustry-leading training and development programsOpportunities for career advancementHyundai of New Port Richey is part of Lithia & Driveway, a Fortune 500 company (#124 2024) with over 400 dealerships across 28 states and 3 countries, making it the largest dealership group in the world. Lithia & Driveway offers unmatched opportunities to grow your career whether your goals are short-term advancement or long-term leadership.Lithia & Driveway is built on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun while doing it.Requirements:Greet customers and evaluate vehicle performance concerns, maintenance needs, and repair requestsAct as the primary liaison between customers and automotive techniciansClearly communicate recommended services, repairs, and maintenance needsPrepare accurate estimates for parts, labor, and servicesOpen, manage, and close repair orders (ROs) in the dealership service systemObtain customer approvals and maintain proper documentationAdminister manufacturer warranty repairs when applicableKeep customers informed on service status, completion times, service specials, and costsMaintain accurate customer and vehicle service recordsDeliver an exceptional customer service experience in a high-volume dealership environmentQualifications:Previous Service Advisor experience preferred, but not requiredPrior automotive, dealership, or customer service experience is requiredAutomotive technician or mechanical experience a plusBasic mechanical knowledge and understanding of vehicle systemsCDK Experience a plus!Strong communication, organization, and customer service skillsAbility to multitask in a fast-paced automotive service departmentTeam-oriented mindset with a positive, professional attitudeValid driver's license and acceptable driving recordWe offer best in class industry benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.