If you're passionate about working with great people and delivering an exceptional experience for our customers, Come work in a team environment and help build the new automotive experience at ResponsibilitiesCreates service orders and assists with flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain customer happiness scores at or above company standards.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.QualificationsOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionClean driving record and valid driver's license2 years of Dealer Service Advisor requiredBenefitsCompetitive payVacation and sick time401(k) plan (with company match!)Medical, dental and vision plansCompany-paid basic life insuranceEmployee purchase programPaid volunteer daysPaid holidaysLocally-owned and operated in Southern CaliforniaWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.