We are looking for a Service Consultant IT to design and propose IT service solutions for complex intralogistics environments. In this role, you lead the full IT service offer process and work closely with customers and internal teams to translate operational needs into scalable IT service solutions.You will be part of the IT Service Design & Consult organization, supporting global logistics and operations with high-quality IT service solutions.Key responsibilitiesLead the IT service quotation process from requirements analysis to proposalTranslate customer needs into IT service solutionsCoordinate with internal experts and commercial stakeholdersEnsure technical feasibility and correct service effort estimationManage customer expectations and guide them toward the proposed solutionHandle multiple service requests and priorities simultaneouslyConduct customer needs assessments and identify improvement opportunitiesSupport IT lifecycle planning to ensure system availability and service qualityWhat we are looking forDegree in Computer Science, Engineering, Intralogistics, or similar technical fieldExperience in IT services, automation, logistics, or intralogistics environmentsStrong analytical and communication skillsExperience working with customers or stakeholders in technical environmentsFluent in English (German is a plus)Willingness to travel up to 30%Why joinYou will work in a high-tech automation environment supporting global logistics and e-commerce customers, designing IT service solutions that ensure reliable operations of complex automated systems.