Safety‑Kleen in Independence, MO is seeking a Driver Operations Manager (Service Delivery Manager) to manage the daily completion of routes by motivating and directing team members while ensuring a high level of customer satisfaction and strict adherence to all DOT, EPA, State and Local Regulations and Safety‑Kleen Policies and Procedures. Safety‑Kleen, a subsidiary of Clean Harbors, is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Our mission is to solve tough problems through innovation and proven methodology. Why work for Clean Harbors? Health and Safety is our #1 priority – we live it 3‑6‑5! Commitment to sustainability and environmental stewardship. Recruiting pay range: $70‑80K with a 15% bonus opportunity. Comprehensive health benefits coverage after 30 days of full‑time employment, including 401(k) with company match. Employee Stock Purchase Plan. Opportunities for growth and development at all career stages. Company‑paid training and tuition reimbursement. Responsibilities Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and by always acting in a safe manner. Train, develop, and manage sales and service route drivers. Manage flow of service requests to ensure customers are serviced in a timely and efficient manner. Conduct end‑of‑day check‑in / morning check‑out process with drivers. Fulfill duties of route driver when absent. Provide field coaching and sales training to route drivers. Meet with customers periodically to discuss needs. Increase sales portfolio by identifying opportunities. Schedule services to prevent and resolve route issues and complaints. Ensure completion and organization of all mandated paperwork and files. Follow all local, state, and federal compliance regulations and rules. Safely operate vehicles in accordance with U.S. DOT, local, state, and federal requirements. Safely observe all corporate operating guidelines and procedures. Observe all company environmental health and safety operating guidelines. Perform other duties as assigned. Qualifications Class B Commercial Driver’s License. Obtain Hazmat and Tanker endorsements within 90 days of employment. Leadership experience. Intermediate computer skills. Excellent customer service skills. Excellent organization and attention to detail. Ability to perform physical functions required by the role. Successfully complete a background check, drug test, and physical exam. Preferred Qualifications Previous route driver experience. Previous dispatch / logistics experience. Clean Harbors is an equal opportunity employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. Please contact [] or 1‑844‑922‑5547 to request accommodation. Clean Harbors is a Military & Veteran friendly company. Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not a replacement for human decision‑making. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role; final compensation may vary based on location, experience, skills and business needs. In addition to base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. #J-18808-Ljbffr