Position Details
Service Desk Analyst Apply
Title:Service Desk Analyst
Duration:Long term
Location:Ockland, MI
Duties:
-Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk
-Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution
-ITIL certification preferred
-Additional Service Center responsibilities duties as required
