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Service Dispatcher

  • ... Posted on: Jan 28, 2025
  • ... D B Groups
  • ... Hialeah, Florida
  • ... Salary: Not Available
  • ... Full-time

Service Dispatcher   

Job Title :

Service Dispatcher

Job Type :

Full-time

Job Location :

Hialeah Florida United States

Remote :

No

Jobcon Logo Job Description :

D2B Groups is looking for a dedicated Service Dispatcher to enhance our client's operational efficiency. In this role, you will be the heartbeat of the service team, responsible for efficiently scheduling and dispatching technicians to service calls. You will manage incoming service requests, ensure timely service delivery, assist with parts preparation, and maintain clear communication between field technicians and clients. We're seeking a detail-oriented individual who excels in a busy environment, possesses strong problem-solving abilities, and can effectively handle customer inquiries. Experience in a dispatch or customer service role is a plus!

Requirements

  • High school diploma or equivalent; further education is a plus
  • 1-2 years of experience in dispatching or customer service
  • Experience with parts is a plus
  • Exceptional communication and organizational skills
  • Able to multi-task and prioritize work effectively
  • Proficiency in dispatch software preferred
  • Strong problem-solving abilities

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Jobcon Logo Position Details

Posted:

Jan 28, 2025

Employment:

Full-time

Salary:

Not Available

Snaprecruit ID:

SD-WOR-e4b6eae2d85d03533d7e9366f09ad1c29065ff4f3d65a9e7cdb264ff4965a6cc

City:

Hialeah

Job Origin:

WORKABLE_ORGANIC_FEED

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D2B Groups is looking for a dedicated Service Dispatcher to enhance our client's operational efficiency. In this role, you will be the heartbeat of the service team, responsible for efficiently scheduling and dispatching technicians to service calls. You will manage incoming service requests, ensure timely service delivery, assist with parts preparation, and maintain clear communication between field technicians and clients. We're seeking a detail-oriented individual who excels in a busy environment, possesses strong problem-solving abilities, and can effectively handle customer inquiries. Experience in a dispatch or customer service role is a plus!

Requirements

  • High school diploma or equivalent; further education is a plus
  • 1-2 years of experience in dispatching or customer service
  • Experience with parts is a plus
  • Exceptional communication and organizational skills
  • Able to multi-task and prioritize work effectively
  • Proficiency in dispatch software preferred
  • Strong problem-solving abilities

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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