Service Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title Service Engineer Location Childress, TX Work Conditions Candidates must live within a 45-minute commute (preferred 15-45 minutes) Monday-Friday, 8:00 AM-5:00 PM On-call support required Occasional shift flexibility required Contract extension possible Contract-to-hire possible U.S. Citizenship required Experience Requirements 3-5+ years in: Data center operations Field service engineering Server hardware support Enterprise infrastructure support Associate's or Bachelor's degree in IT or equivalent experience Core Technical Skills (Required) Server hardware troubleshooting and repair Server deployments and swaps Component replacement: CPUs Memory/RAM Power supplies GPUs Full server replacements Linux administration/support Hardware diagnostics Firmware updates Preventive maintenance Incident resolution Core Technical Skills (Preferred) Dell server experience Vendor certifications Water-cooled server experience AI infrastructure exposure (not mandatory) PC building experience Soft Skills & Work Style Strong customer-facing communication Independent onsite troubleshooting capability Detailed documentation habits Ability to follow established Plans of Action (POA) Strong prioritization and ownership Comfortable in high-pressure environments Team-oriented attitude Continuous learning mindset Physical Requirements Ability to lift up to 50 lbs Comfortable working in data center environments Most Important Screening Factors Local candidate within commuting distance Hands-on server hardware experience Linux familiarity Experience replacing server components Strong documentation skills Willingness to work on-call Strong communication and customer interaction skills U.S. Citizenship Ideal Candidate Profile Field engineer, data center technician, server support engineer, infrastructure technician, or hardware support specialist with 3-5+ years of enterprise server experience, strong Linux knowledge, hands-on component replacement experience, and ability to independently support mission-critical data center environments. Equal Opportunity Employer Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities. #J-18808-Ljbffr