Service Manager Apply
Overview Jensen Towing & Repair is looking for a Service Manager who can drive revenue for both sides of our business: our busy repair facility and our 24/7 towing division. We are a staple in Jackson County, and we need a leader who sees the big picture—from the moment the tow truck is dispatched to the moment the repair is finished. We are willing to pay for talent. We offer a competitive package including relocation assistance to bring the right person to Hixton. Why Join Jensen Towing & Repair? Total Revenue Impact: Your bonus isn is limited to just labor hours in the shop. You will earn incentives based on the performance of both the Service Department and the Towing Division. Top-Tier Compensation: Competitive Base Salary ($65k - $75k) + Performance Bonuses targeting $80k - $100k+ total income . Relocation / Commuter Package: We offer financial assistance for relocation or a fuel stipend for commuters coming from Eau Claire, La Crosse, or Black River Falls. Autonomy: Manage the flow of the entire operation. No corporate red tape—just you, your team, and the owners. What You Will Do (Revenue & Operations) Master the Quote: specific responsibility for quoting complex jobs—whether it s a Heavy-Duty Recovery on the interstate or a major diesel repair. You ensure we are billing correctly for our expertise and equipment. Drive Towing Revenue: actively manage the towing schedule and pricing strategies to maximize truck profitability and efficiency. Shop Management: Oversee the service desk and technicians, ensuring high billable hours and quality control. Capture the "Tow-to-Shop": Ensure seamless transition of towed vehicles into our service bays to capture maximum repair revenue. Customer Logistics: Be the calm voice for customers in stressful situations, handling dispatch coordination and communication. Who We Are Looking For Dual Threat Experience: Experience in Automotive Service Management is required. Experience in Towing Dispatch or Recovery Estimating is highly preferred. Business Mindset: You understand that a parked truck costs money. You know how to price jobs to be competitive but profitable. Leadership: Ability to manage drivers and technicians effectively. Tech Savvy: Comfortable using shop management and dispatch software to track revenue and jobs. #J-18808-Ljbffr

